Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Holiday pay
Vacation pay
sick pay
Disability Coverage
Life insurance
401(k) retirement plan
Parking discounts
Staff lounge and cafeteria
Parental leave pay
Fur baby insurance
Discounted accommodations
Discovery nights at Four Seasons
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company known for creating exceptional experiences for its guests through unparalleled service and attention to detail. Powered by a dedicated team of passionate individuals, Four Seasons Hotels and Resorts emphasizes the importance of treating each other with respect and fostering a world-class employee experience and company culture. This commitment ensures that every guest interaction is genuine and memorable, creating lasting impressions that embody the rich connections we build with people and the world around us. The company’s approach to hospitality is deeply rooted in recognizing familiar faces, warmly welcoming new ones, and consistently delivering service that makes everyone feel valued and appreciated, whether they work, stay, live, or discover with Four Seasons.
Four Seasons Hotel Minneapolis stands as a shining beacon in the city’s skyline, conveniently connected by a Skyway system to key points of sports, business, and entertainment venues. Its prime location just two blocks from the Mississippi River makes it an ideal destination for travelers and locals alike. The hotel showcases Mediterranean-inspired dining curated by award-winning local chef Gavin Kaysen, enhancing the culinary reputation of the establishment. Guests can also indulge in wellness facilities featuring indoor and outdoor pools and a Spa focused on nourishment through nature, contributing to a holistic luxury experience.
The Four Seasons Hotel Minneapolis is currently seeking a dedicated Server to join its talented team. This role offers the opportunity to be part of a dynamic work environment that fosters genuine connections, celebrates individuality, and cultivates craftsmanship. The Server will play an essential role in creating memorable dining experiences for guests and residents by providing impeccable service characterized by anticipation, care, and a deep understanding of the menu and its preparation methods. Serving at Four Seasons goes beyond meeting expectations; it is about delivering personalized and exceptional service that caters to a diverse clientele, including local regulars, international travelers, and building residents.
The Server is expected to skillfully communicate the food and beverage offerings with vivid descriptions that engage guests and enhance their dining experience. Coordinating with the kitchen and bar, the Server will ensure that orders are accurately relayed and timed to perfection. Attention to detail is paramount as the Server verifies orders and maintains the highest standards of food quality from kitchen to table. Anticipating guest needs, responding promptly to concerns, and adapting service to create tailored experiences are integral aspects of the position.
A successful candidate will thrive in a fast-paced, team-oriented environment, possess excellent problem-solving skills, and demonstrate the ability to handle challenging situations with grace. Physical stamina is necessary as the role involves long periods of standing and the ability to lift and carry significant weight. Experience in luxury hotel or resort settings is preferred, enhancing the ability to meet the demands of an upscale clientele. Flexibility in schedule, including the willingness to work weekdays, weekends, and holidays, ensures the smooth operation of the restaurant.
The position offers a competitive hourly wage of $16.37 plus tips and a comprehensive benefits package designed to support employees' well-being and career growth. Benefits include health, vision, and dental insurance, holiday and vacation pay, paid sick leave, disability coverage, life insurance, and other perks such as discovery nights at Four Seasons properties worldwide, discounted accommodations, and staff facilities with city views. Career development opportunities and work-life balance rewards like parental leave pay, parking discounts, and fur baby insurance further enhance the employment experience.
Candidates must have valid work authorization for the U.S. and are encouraged to apply to become part of a company that values diversity and inclusion, embracing minorities, women, veterans, and individuals with disabilities as equal opportunity employees. Joining Four Seasons Hotel Minneapolis means becoming a member of a passionate, skilled team dedicated to hospitality excellence and personal growth.
Four Seasons Hotel Minneapolis stands as a shining beacon in the city’s skyline, conveniently connected by a Skyway system to key points of sports, business, and entertainment venues. Its prime location just two blocks from the Mississippi River makes it an ideal destination for travelers and locals alike. The hotel showcases Mediterranean-inspired dining curated by award-winning local chef Gavin Kaysen, enhancing the culinary reputation of the establishment. Guests can also indulge in wellness facilities featuring indoor and outdoor pools and a Spa focused on nourishment through nature, contributing to a holistic luxury experience.
The Four Seasons Hotel Minneapolis is currently seeking a dedicated Server to join its talented team. This role offers the opportunity to be part of a dynamic work environment that fosters genuine connections, celebrates individuality, and cultivates craftsmanship. The Server will play an essential role in creating memorable dining experiences for guests and residents by providing impeccable service characterized by anticipation, care, and a deep understanding of the menu and its preparation methods. Serving at Four Seasons goes beyond meeting expectations; it is about delivering personalized and exceptional service that caters to a diverse clientele, including local regulars, international travelers, and building residents.
The Server is expected to skillfully communicate the food and beverage offerings with vivid descriptions that engage guests and enhance their dining experience. Coordinating with the kitchen and bar, the Server will ensure that orders are accurately relayed and timed to perfection. Attention to detail is paramount as the Server verifies orders and maintains the highest standards of food quality from kitchen to table. Anticipating guest needs, responding promptly to concerns, and adapting service to create tailored experiences are integral aspects of the position.
A successful candidate will thrive in a fast-paced, team-oriented environment, possess excellent problem-solving skills, and demonstrate the ability to handle challenging situations with grace. Physical stamina is necessary as the role involves long periods of standing and the ability to lift and carry significant weight. Experience in luxury hotel or resort settings is preferred, enhancing the ability to meet the demands of an upscale clientele. Flexibility in schedule, including the willingness to work weekdays, weekends, and holidays, ensures the smooth operation of the restaurant.
The position offers a competitive hourly wage of $16.37 plus tips and a comprehensive benefits package designed to support employees' well-being and career growth. Benefits include health, vision, and dental insurance, holiday and vacation pay, paid sick leave, disability coverage, life insurance, and other perks such as discovery nights at Four Seasons properties worldwide, discounted accommodations, and staff facilities with city views. Career development opportunities and work-life balance rewards like parental leave pay, parking discounts, and fur baby insurance further enhance the employment experience.
Candidates must have valid work authorization for the U.S. and are encouraged to apply to become part of a company that values diversity and inclusion, embracing minorities, women, veterans, and individuals with disabilities as equal opportunity employees. Joining Four Seasons Hotel Minneapolis means becoming a member of a passionate, skilled team dedicated to hospitality excellence and personal growth.
Job Requirements
- Valid work authorization for the U.S.
- Experience in food and beverage service for at least 2-3 years
- Ability to stand for extended periods up to 8 hours
- Capacity to lift up to 50lbs
- Flexibility to work weekdays, weekends, and holidays
- Ability to handle cash and credit card transactions accurately
- Strong communication skills in English
- Certification in TIPS and ServSafe
- Ability to work effectively in a fast-paced team environment
- Ability to manage multiple tasks in a high volume setting
- Problem-solving skills to handle difficult guest situations
Job Qualifications
- Experience working a minimum of 2-3 years in food and beverage and previous experience as a server
- Thrive working in a fast paced, and large team environment
- Ability to be standing for up to 8 hours a day and ability to lift up to 50lbs
- Knowledge of Minneapolis and surrounding areas, highly desirable, however not required
- Preferred experience in a luxury hotel or resort
- Must be flexible with schedule - able to work weekdays, weekends, and holidays shifts
- Ability to carry and balance a tray
- Ability to accurately process cash and credit card transactions
- Ability to multi-task in a high volume and demanding environment
- Strong problem-solving skills, ability to handle difficult situations and guests
- Reading, writing and oral proficiency in the English language
- TIPS and ServSafe certified
Job Duties
- Take guest orders and describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system
- coordinate food and beverage timings
- Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
- Properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary meals
- Breakdown, clean and set-up of tables and chairs
- Work harmoniously and professionally with co-workers and supervisors
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food and Beverage when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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