Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Tuition Reimbursement Program
Paid vacation
Holiday pay
Career Development and Training Workshops
FREE daily meal
Internal Advancement
Job Description
Atlantis Casino Resort Spa is a premier destination for luxury gaming and hospitality located in Reno, Nevada. This family-owned establishment goes beyond offering exceptional gaming, exquisite dining, and indulgent spa services by creating unforgettable moments for each guest. With a strong commitment to excellence, Atlantis Casino Resort Spa not only provides a sophisticated and inviting atmosphere but also nurtures lasting relationships with guests and the local community. The focus on warmth, personalized service, and a true sense of belonging makes this resort a standout in the hospitality landscape of Reno. Atlantis Casino Resort Spa prides itself on its team-oriented culture, where employees are valued and empowered to contribute to an elevated guest experience through their dedication and professionalism.
The Host/Cashier role within the Manhattan Deli team at Atlantis Casino Resort Spa offers an exciting opportunity for individuals passionate about guest service and hospitality. This full-time position involves greeting and seating guests promptly with a friendly demeanor, efficiently managing reservations, and handling cash transactions with care and accuracy. The role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a positive professional image at all times. Employees in this position play a crucial part in ensuring guests enjoy a seamless and pleasant dining experience. Responsibilities include monitoring seating to optimize guest satisfaction, managing waitlists, answering phones, upselling beverages to increase revenue, and maintaining cleanliness and organization in the dining areas. The Host/Cashier is expected to assist guests proactively, handle guest concerns effectively, and collaborate as part of a supportive team to uphold the high standards of the resort. This position demands physical capabilities such as standing and walking for extended periods and occasional lifting, as well as visual acuity to perform tasks safely and accurately. Atlantis Casino Resort Spa provides a nurturing work environment that encourages growth through career development programs and ongoing training. The company believes in recognizing and appreciating its employees by offering comprehensive benefits, including medical, dental, vision coverage, 401K retirement plans, tuition reimbursement, paid vacation, holiday pay, and more. Joining the Manhattan Deli team means becoming part of a dedicated community where your efforts contribute to crafting extraordinary experiences and elevating hospitality standards at a world-class resort.
The Host/Cashier role within the Manhattan Deli team at Atlantis Casino Resort Spa offers an exciting opportunity for individuals passionate about guest service and hospitality. This full-time position involves greeting and seating guests promptly with a friendly demeanor, efficiently managing reservations, and handling cash transactions with care and accuracy. The role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a positive professional image at all times. Employees in this position play a crucial part in ensuring guests enjoy a seamless and pleasant dining experience. Responsibilities include monitoring seating to optimize guest satisfaction, managing waitlists, answering phones, upselling beverages to increase revenue, and maintaining cleanliness and organization in the dining areas. The Host/Cashier is expected to assist guests proactively, handle guest concerns effectively, and collaborate as part of a supportive team to uphold the high standards of the resort. This position demands physical capabilities such as standing and walking for extended periods and occasional lifting, as well as visual acuity to perform tasks safely and accurately. Atlantis Casino Resort Spa provides a nurturing work environment that encourages growth through career development programs and ongoing training. The company believes in recognizing and appreciating its employees by offering comprehensive benefits, including medical, dental, vision coverage, 401K retirement plans, tuition reimbursement, paid vacation, holiday pay, and more. Joining the Manhattan Deli team means becoming part of a dedicated community where your efforts contribute to crafting extraordinary experiences and elevating hospitality standards at a world-class resort.
Job Requirements
- 6 months of previous cash handling experience
- ability to multitask work with the public in a fast-paced environment
- good interpersonal communication skills
- strong attention to detail
- knowledge of POS systems
- good basic math skills
- understanding of proper phone etiquette
- ability to obtain an Alcohol Awareness Certification
- must adhere to all grooming standards, no visible tattoos/piercings or unnatural hair colors
Job Qualifications
- 6 months of previous cash handling experience
- ability to multitask work with the public in a fast-paced environment
- good interpersonal communication skills
- strong attention to detail
- knowledge of POS systems
- good basic math skills
- understanding of proper phone etiquette
- ability to obtain an Alcohol Awareness Certification
Job Duties
- Greet and seat all guests upon their arrival
- count and ring in all guests
- clean register and entrance area
- seat guests meeting their desire for a booth or a table while taking into account proper station rotation
- manage wait list, taking into account any reservations
- answer phones
- decrease expenses through proper handling of product
- increase revenue through proper upselling of beer, wine, and alcohol
- know, understand and follow all company and departmental policies and procedures
- assist guests with all needs while exceeding their expectations
- keep supervisor informed of all guest concerns and comments at all times
- show willingness to work as part of a team
- ensure guest satisfaction with a positive, courteous, and helpful attitude
- other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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