Manchester Branch Specialist

Granite State Credit Union (GSCU) is a well-established financial institution dedicated to providing outstanding service and innovative financial products to its members. As a reputable credit union, GSCU prioritizes member satisfaction and strives to create a supportive and engaging workplace where employees can thrive professionally and personally. Located in Manchester, NH, Granite State Credit Union has a strong community presence and is known for its commitment to excellence in financial services, community involvement, and employee wellbeing. The credit union’s approach focuses on fostering a culture of teamwork, integrity, and continuous growth, making it a desirable employer in the financial services sector.

The role of Branch Specialist, also known as Member Service Representative, is vital to GSCU’s mission of delivering excellent member experiences. This position involves handling daily teller operations such as deposits, withdrawals, and loan payments, as well as providing comprehensive member services including cross-selling products and services that match member needs. Candidates will play a key role in growing member relationships by identifying and acting upon sales opportunities, participating in branch goals, and supporting community outreach efforts. The Branch Specialist will also be responsible for processing loan applications, preparing documents, resolving member account issues, and supporting after-hours activities. This full-time role offers a starting pay of $20.00 per hour, commensurate with banking experience, and includes opportunities for career advancement within the credit union. Emphasizing a fast-paced, customer-focused environment, the role requires excellent interpersonal skills, attention to detail, and the ability to multitask effectively within a team. Employees receive a supportive work culture that values fun, flexibility, and professional development, along with a comprehensive benefits package designed to enhance personal and financial wellbeing. Those who join GSCU will become part of a forward-thinking team that encourages dreamers and achievers to deliver outstanding service every day.