Managing Director, Dining & Event Services

UMass Boston is a leading public university committed to fostering an inclusive and dynamic academic environment. Renowned for its diverse campus community, UMass Boston serves a broad spectrum of students, faculty, and staff, and continually strives to enhance the educational and living experience on campus. The university's Administration and Finance Office plays a pivotal role in supporting the institution's mission by overseeing crucial operational and auxiliary services that directly impact campus life and event management. With a growing student population and expanding campus activities, UMass Boston is dedicated to maintaining excellence in providing vital services such as dining, bookstore operations, and event services that enrich the campus experience.

The Associate Vice Chancellor for Administration & Finance is currently seeking a highly motivated and experienced individual for the position of overseeing contracted dining, catering, vending, bookstore operations, and the Event Services Department at UMass Boston. This full-time, staff position offers a competitive salary range of approximately $117,900 to $188,600, aligned with pay grade 19. As a key member of the administration, the successful candidate will work under the direction of the Associate Vice Chancellor and lead efforts to integrate and coordinate various vendor services to ensure alignment with the campus mission and strategic goals.

This leadership role demands a strategic thinker with exceptional management skills, capable of administering contracts for residential and retail dining, catering, vending, and bookstore services. Additionally, the role includes direct oversight of the university's Event Services department, which supports a wide array of campus events for enrollment, advancement, academic purposes, and community engagement. The incumbent will oversee vendor compliance, maintain high standards of quality, and plan the continual enhancement of service delivery and campus spaces. Responsibilities include managing vendor relationships, coordinating with internal departments such as Facilities and Marketing, overseeing financial transactions related to vendor services, and leading the development of innovative service offerings to expand business opportunities.

The role requires effective collaboration with various campus stakeholders and vendors to activate physical spaces and enhance the quality and availability of food, academic materials, and merchandise. The candidate will also be tasked with consolidating systems for event management, implementing comprehensive workflows, and driving marketing strategies for campus events. Overseeing a staff team and ensuring operational excellence are critical components of this position.

UMass Boston offers an inclusive workplace where diversity is embraced and supported. The university is committed to providing reasonable accommodations during the hiring process for applicants with disabilities. This non-union exempt role provides an exciting opportunity for professionals with extensive experience in contract management, hospitality, and event coordination within complex organizational environments, especially in higher education settings.