
Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $31,200.00 - $36,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
team environment
Job Description
Wingstop Birmingham is a thriving restaurant location dedicated to providing high-quality, flavorful chicken wings alongside exceptional customer service. As part of the larger Wingstop brand, known for its signature wing flavors and casual dining experience, this establishment emphasizes a team-oriented culture and a family-like atmosphere for its employees. Wingstop Birmingham is actively seeking enthusiastic individuals to join their team, with available positions ranging from hourly Shift Leaders to salaried Assistant Managers. The company's commitment to maintaining food quality and operational excellence sets it apart in the competitive restaurant industry. It encourages friendly, responsible, and reliable candidates who can thrive in a fast-paced environment and provide over-the-top service to guests. Bilingual candidates are especially encouraged to apply, reflecting the company’s dedication to inclusivity and community engagement.
The role of Assistant Manager at Wingstop Birmingham is a pivotal leadership position that supports the General Manager by overseeing daily restaurant operations to ensure compliance with company standards. This position requires a hands-on leader who is passionate about delivering outstanding product quality and customer service, managing inventory and financial accountability, while fostering a safe and sanitary workplace. The Assistant Manager acts as the driving force behind the restaurant's operational success in the General Manager's absence, ensuring that the team adheres to Wingstop's high standards for cleanliness, safety, guest service, and overall performance. With a yearly salary range of $31,200 to $36,400, this role provides opportunities for growth within a well-established brand. Candidates for this position need to be strong communicators and organized professionals with experience in leadership roles possibly within the restaurant industry.
Shift Leaders at Wingstop Birmingham are essential in supporting daily operations on the frontline. These hourly employees, earning between $12.50 to $14.25 per hour, are responsible for maintaining the flow of orders, ensuring product freshness, and creating a positive guest experience. Shift Leaders play a critical role in upholding Wingstop's standards and assisting in kitchen cleanliness, safety, and customer service. This role is ideal for individuals who are enthusiastic, team-oriented, and eager to develop their leadership skills in a dynamic restaurant environment. Prior experience in the restaurant sector is advantageous but not mandatory as Wingstop provides comprehensive training to suit new team members. Those interested in immediate face-to-face interviews are encouraged to apply and schedule their interviews promptly to secure a position in this vibrant team.
Joining Wingstop Birmingham means becoming part of a supportive and close-knit team where employees are valued beyond their job title. The company promotes a culture of respect, teamwork, and continuous improvement, providing an excellent workplace environment and opportunities for career progression. The emphasis on guest service, operational excellence, and employee development makes Wingstop Birmingham a top choice for individuals pursuing a rewarding career in the restaurant industry, whether at the leadership or entry level.
The role of Assistant Manager at Wingstop Birmingham is a pivotal leadership position that supports the General Manager by overseeing daily restaurant operations to ensure compliance with company standards. This position requires a hands-on leader who is passionate about delivering outstanding product quality and customer service, managing inventory and financial accountability, while fostering a safe and sanitary workplace. The Assistant Manager acts as the driving force behind the restaurant's operational success in the General Manager's absence, ensuring that the team adheres to Wingstop's high standards for cleanliness, safety, guest service, and overall performance. With a yearly salary range of $31,200 to $36,400, this role provides opportunities for growth within a well-established brand. Candidates for this position need to be strong communicators and organized professionals with experience in leadership roles possibly within the restaurant industry.
Shift Leaders at Wingstop Birmingham are essential in supporting daily operations on the frontline. These hourly employees, earning between $12.50 to $14.25 per hour, are responsible for maintaining the flow of orders, ensuring product freshness, and creating a positive guest experience. Shift Leaders play a critical role in upholding Wingstop's standards and assisting in kitchen cleanliness, safety, and customer service. This role is ideal for individuals who are enthusiastic, team-oriented, and eager to develop their leadership skills in a dynamic restaurant environment. Prior experience in the restaurant sector is advantageous but not mandatory as Wingstop provides comprehensive training to suit new team members. Those interested in immediate face-to-face interviews are encouraged to apply and schedule their interviews promptly to secure a position in this vibrant team.
Joining Wingstop Birmingham means becoming part of a supportive and close-knit team where employees are valued beyond their job title. The company promotes a culture of respect, teamwork, and continuous improvement, providing an excellent workplace environment and opportunities for career progression. The emphasis on guest service, operational excellence, and employee development makes Wingstop Birmingham a top choice for individuals pursuing a rewarding career in the restaurant industry, whether at the leadership or entry level.
Job Requirements
- Must be 18 years or older
- Regular and predictable attendance
- Guest service mentality
- Strong verbal communication and listening skills
- Maintains a calm tactful demeanor when dealing with difficult situations
- Manages multiple projects and timelines with a sense of urgency and follow through
- Well organized and detail oriented
- Experience with business planning and direct responsibility for operational and financial results
- Ability to teach others financial impact of operational decisions
- Ability to use persuasion and negotiation to influence results
- Strong problem-solving skills
- Ability to remain composed and rational under pressure
- Willingness to ask for help and bring problems to supervisor's attention
- Tolerant of others' viewpoints
- Ability to adapt methods and make decisions guided by policies and procedures
- Interest in self improvement and ongoing learning
Job Qualifications
- Guest service mentality with a genuine desire to serve the customer
- Strong verbal communication and listening skills
- Maintains a calm tactful demeanor when dealing with difficult situations
- Manages multiple projects and timelines with a sense of urgency and follow through
- Well organized and detail oriented
- Experience must include business planning with direct responsibility for operational and financial results
- Must have demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase profitability
- Ability to teach others to understand the financial impact of operational decisions and help to establish and implement performance measurements and procedures to reach goals
- Consultative and coaching approach tolerant of others' viewpoints
- Ability to use persuasion and negotiation and other communication principles to influence results
- Strong problem-solving skills desire to accept a leadership role and remain tactful while approaching conflict management
- Ability to remain composed and rational in adverse or confrontational situations
- Must be able to deal with complex factors adapt existing methods make and influence decisions guided by established policies and procedures
- Ongoing learner exhibits insatiable curiosity and an interest in self improvement
Job Duties
- Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest maintaining outstanding standards solid product knowledge and all other components of guest service
- Control shrinkage waste expenses and payroll
- Ensure appropriate cleanliness sanitation safety and staffing standards are maintained
- Review restaurant trends and recommend and initiate changes for maximizing goals and objectives
- Ensure compliance with all company policies and procedures through regular restaurant management and staff meetings walk-through and audits etc
- Open and/or close the restaurant
- Assemble and package orders according to the Wingstop standard
- Assist all other positions when necessary
- Receive inspect and sign/pay for deliveries in the GM's absence
- Place orders with vendors when necessary
- Maintain a current operations manual and follow all procedures
- Conduct a daily walk through and taste test of products at opening
- Make sure the time and temps are done every two hours
- Ensure that all products are fresh and prepared correctly
- Keep the flow of orders moving on time
- Keep the restaurant safe and clean for both the crewmember and the guest
- Handle guest issues in the GM's absence
- Assist in keeping kitchen clean throughout the shift
- Ensure that all crewmembers are health safety conscious at all times
- Promote the Wingstop brand and uphold the mandatory operating requirements
- Keep the Wingstop philosophy alive for crewmembers and guests
- Support the other brand partners in your network
- Enforce the Wingstop uniform and jewelry policy
- Ability to thoroughly understand and follow instructions in how to use chemical cleaning products
- Any other responsibilities as assigned by General Manager
- Team focus
- Brings problems to the attention of the supervisor is willing to ask for help
- Identifies and introduces new ideas and solutions to create efficiency in the operation
- Represents the brand and department in a professional and polished manner at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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