Job Overview
Employment Type
Full-time
Compensation
Salary
Range $145,630.00 - $178,400.00
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee equity
Professional Development
Job Description
Roblox is a globally recognized technology company based in San Mateo, California, renowned for its innovative platform that allows millions of people around the world to explore, create, play, learn, and connect through immersive 3D digital experiences. The company has carved out a niche in the interactive entertainment industry by empowering its extensive community of developers and creators to bring virtually any imaginative experience to life. Leveraging a forward-thinking approach, Roblox’s mission centers on reimagining human interaction and connection across the globe, enabling users to engage from anywhere and on any device. This dynamic environment fosters creativity, optimism, and civility, delivering shared experiences that are safer, more engaging, and infinitely exhilarating.
The Workplace Services Manager will play a pivotal role within Roblox’s facilities and administrative team by overseeing daily operations and workplace services specifically at the San Mateo headquarters. Reporting directly to the Director of Facilities, this role involves broad responsibility across office moves, space planning, event coordination, facility management systems implementation, and comprehensive logistical functions. The successful candidate will exhibit exceptional leadership and customer service skills, ensuring a seamless, productive, and enjoyable workplace environment that supports both the company’s innovative culture and operational efficiency. This position demands a strategic mindset paired with hands-on management to cultivate a hospitality-driven workplace strategy grounded in data and designed for future growth.
Key responsibilities include managing multiple facets of office facility operations such as hospitality and employee services like the café and coffee bar, supervising teams and subcontractors tasked with upkeep, planning, and ergonomic support, and coordinating complex space optimization initiatives. Further duties extend to cultivating strong internal alliances with executive administrators and other departments such as IT and People Operations, as well as maintaining solid vendor relationships to ensure top-tier delivery of services.
The role is firmly located on-site in San Mateo, with a typical work schedule from Monday through Friday and includes participation in a 24/7 rotating on-call schedule, as well as occasional evening and weekend work. Roblox thoughtfully provides a competitive salary range for this position—between $145,630 and $178,400 annually—coupled with equity compensation opportunities and a comprehensive benefits package. This salary range is influenced by various factors including experience, qualifications, and location, reflecting Roblox’s commitment to attracting talented professionals who align with its mission.
Working at Roblox means more than holding a position; it means contributing to the frontier of digital interaction and workplace culture by participating in a unique ecosystem of passionate and dedicated Robloxians. The company prioritizes inclusivity and equal opportunity, embracing diversity as foundational to its success and vibrancy. Employees benefit from an engaging environment geared toward continuous improvement, creativity, and collaboration.
In summary, the Workplace Services Manager role at Roblox requires a multifaceted leader equipped to manage a vibrant corporate facility, streamline operations through data-driven strategies, and enhance overall employee experience through superior service and workplace innovation. This position is ideal for seasoned professionals with a deep background in workplace and facilities management, a talent for team development, and a proactive approach to problem-solving. If you are ready to take on a challenging and rewarding role where your work directly impacts a global community, Roblox is the place to be.
The Workplace Services Manager will play a pivotal role within Roblox’s facilities and administrative team by overseeing daily operations and workplace services specifically at the San Mateo headquarters. Reporting directly to the Director of Facilities, this role involves broad responsibility across office moves, space planning, event coordination, facility management systems implementation, and comprehensive logistical functions. The successful candidate will exhibit exceptional leadership and customer service skills, ensuring a seamless, productive, and enjoyable workplace environment that supports both the company’s innovative culture and operational efficiency. This position demands a strategic mindset paired with hands-on management to cultivate a hospitality-driven workplace strategy grounded in data and designed for future growth.
Key responsibilities include managing multiple facets of office facility operations such as hospitality and employee services like the café and coffee bar, supervising teams and subcontractors tasked with upkeep, planning, and ergonomic support, and coordinating complex space optimization initiatives. Further duties extend to cultivating strong internal alliances with executive administrators and other departments such as IT and People Operations, as well as maintaining solid vendor relationships to ensure top-tier delivery of services.
The role is firmly located on-site in San Mateo, with a typical work schedule from Monday through Friday and includes participation in a 24/7 rotating on-call schedule, as well as occasional evening and weekend work. Roblox thoughtfully provides a competitive salary range for this position—between $145,630 and $178,400 annually—coupled with equity compensation opportunities and a comprehensive benefits package. This salary range is influenced by various factors including experience, qualifications, and location, reflecting Roblox’s commitment to attracting talented professionals who align with its mission.
Working at Roblox means more than holding a position; it means contributing to the frontier of digital interaction and workplace culture by participating in a unique ecosystem of passionate and dedicated Robloxians. The company prioritizes inclusivity and equal opportunity, embracing diversity as foundational to its success and vibrancy. Employees benefit from an engaging environment geared toward continuous improvement, creativity, and collaboration.
In summary, the Workplace Services Manager role at Roblox requires a multifaceted leader equipped to manage a vibrant corporate facility, streamline operations through data-driven strategies, and enhance overall employee experience through superior service and workplace innovation. This position is ideal for seasoned professionals with a deep background in workplace and facilities management, a talent for team development, and a proactive approach to problem-solving. If you are ready to take on a challenging and rewarding role where your work directly impacts a global community, Roblox is the place to be.
Job Requirements
- Minimum 10 years of experience in workplace or corporate facilities environment
- Minimum 7 years of experience leading teams of people
- Ability to effectively organize, work, and lead teams in a fast-paced environment under constantly changing priorities and demands
- Effective in developing and coaching a team
- Proficient in Google Suite and technological tools
- Experience with AutoCAD light or drafting test fits and layouts preferred
- Ability to read design, construction documents, specs, and plans
- Ability to be productive and effective with minimal supervision
- Strong relationship-building skills and customer service approach
- Proficiency in resourcefulness and grace under pressure
- Strong written and verbal communication skills
- Expertise in organization and multi-tasking
- Attention to detail for timely and accurate task completion
- Ability to document processes for efficiency
- Availability for evening and weekend work
- Willingness to participate in 24/7 rotating on-call schedule
Job Qualifications
- Minimum 10 years of experience in workplace or corporate facilities environment
- Minimum 7 years of experience leading teams
- Ability to organize and lead teams in fast-paced, changing environments
- Experience in developing and coaching teams
- Proficient in Google Suite and technological tools
- Familiarity with AutoCAD or experience drafting test fits and layouts preferred
- Ability to read design and construction documents, specifications, and plans
- Strong independent productivity skills
- Excellent relationship building and customer service skills
- Ability to handle pressure and solve problems resourcefully
- Effective communication skills at all organizational levels
- Strong organizational and multi-tasking abilities
- Detail-oriented with a focus on timely and accurate task completion
- Ability to document processes for efficiency and consistency
- Willingness to work during evenings and weekends as required
Job Duties
- Manage daily operations of San Mateo offices
- Develop and implement a hospitality-oriented, data-driven workplace strategy
- Manage space planning for Roblox headquarters and satellite offices
- Oversee hospitality and service operations including café, coffee bar, and events
- Collaborate with executive administrators and support staff
- Supervise employees, subcontractors, and vendors involved in facilities activities
- Guide and coach team for increased efficiency and growth
- Use data and analytics to manage daily operations and strategic planning
- Engage internal stakeholders and external vendors for alignment
- Establish and execute plans on space planning and seat assignments
- Manage ergonomics and offsite parking
- Oversee implementation and operation of Facilities Management System
- Handle administrative tasks including expense tracking, purchase orders, and supplies
- Coordinate and organize employee events such as Roblox Week and Hack Week
- Assist safety team with fire drills and emergency procedures
- Develop and deliver process and procedure standards
- Take ownership to ensure success of facilities team and workplace quality
- Build and manage relationships with property management and vendors
- Participate in evening, weekend work, and 24/7 on-call rotation
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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