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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
competitive base pay
Commission
recognition programs
Discounted Hilton hotel rates
401(k) plan with Company Match
Paid Time Off
equity participation
Tuition Reimbursement
Learning and advancement opportunities
Business casual attire
Job Description
Hilton Grand Vacations is a prominent company within the vacation ownership industry, known for its steadfast dedication to innovation, quality, and sustainable growth. With a strong reputation built on delivering exceptional customer experiences, Hilton Grand Vacations offers an exciting workplace for individuals who are passionate about hospitality and sales. The company prioritizes its Team Members by fostering an environment that encourages career development and recognizes achievements while maintaining a culture aligned with its Spirit of Service values.
The role of Vacation Sales Ambassador Manager at Hilton Grand Vacations is pivotal in driving company success by leading and developing a high-performing ... Show More
The role of Vacation Sales Ambassador Manager at Hilton Grand Vacations is pivotal in driving company success by leading and developing a high-performing ... Show More
Job Requirements
- 2+ years management or supervisory experience
- recruited and retained successful sales team, led diverse team, achieved goals, developed team members
- experience in strategy development, project management, problem-solving, and change leadership skills
- validated strong oral and written communication skills, including outstanding negotiation skills
- shown ability to build positive working relationships, both internally and externally
- effective communication and presentation of information with all levels of management
- business-related digital literacy including Microsoft Office Suite
- high school diploma or equivalent experience
Job Qualifications
- 2+ years management or supervisory experience
- 3+ years experience and success in recruiting and retaining a thriving sales team and consistent in leading and running a diverse sales team, achieving sales plans and authoritatively developing and coaching team members
- experience in strategy development, project management, problem solving, and change leadership skills
- validated strong oral and written communication skills, including exceptional negotiation skills
- shown ability to build positive working relationships, both internally and externally
- effective communication and presentation of information with all levels of management
- business related digital literacy including Microsoft Office Suite
- high school diploma or equivalent experience
Job Duties
- work directly with the leaders to build effective POS sales organizations that are in line with corporate initiatives
- develop and implement effective POS package sales strategies and lead marketing operations staff toward achievement of sales objectives
- run area, budget control, compensation programs and incentive planning
- prepare and meet/exceed monthly, quarterly, and annual area sales forecasts
- recruit, hire, and train new hires
- coordinate with recruitment for all new hire training classes to ensure effective hiring, orientation, and training
- complete weekly trainings for new hires
- continue to develop current team members to maintain retention, providing continuous mentoring to improve their performance
- work with leaders of marketing and team to build ongoing training for existing team members
- implement goals and initiatives to assist with improving team efficiency
- meet and achieve all budget package targets in the market
- provide leadership through effective communication of vision, active mentorship, and development while comparing area sales results to goals and ensuring performance management when vital
- provide supervision of area sales reps through field visits, observations, and measurement of results to include monthly performance reviews
- build and develop a motivated team environment in the field
- ensure timely processing of team member schedules with a focus on strategy to improve goals
- respond to team member inquiries regarding payroll, spiffs, and lead clean-up
- ensure that all policies and procedures are maintained and upheld by all team members
- handle employee relations with the assistance of the HRBP and leader
- collaborate, coordinate, and implement arrival/departure contact strategies with the director of marketing
- resolve customer service issues and ensure customer concerns are handled
- lead hotel partnerships with work and guest services issues
- discuss space and customer contact agreements with hotels/retail partners
- use direct marketing contact management technology, web, data assets, communication channels, IT support, and data integration opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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