Manager Vacation Sales Ambassador

Hilton Grand Vacations is a prominent company within the vacation ownership industry, known for its steadfast dedication to innovation, quality, and sustainable growth. With a strong reputation built on delivering exceptional customer experiences, Hilton Grand Vacations offers an exciting workplace for individuals who are passionate about hospitality and sales. The company prioritizes its Team Members by fostering an environment that encourages career development and recognizes achievements while maintaining a culture aligned with its Spirit of Service values.

The role of Vacation Sales Ambassador Manager at Hilton Grand Vacations is pivotal in driving company success by leading and developing a high-performing Point-of-Sale (POS) sales organization. This position requires a strategic mindset and operational excellence in managing daily sales activities, marketing operations, and personnel development. You will be responsible for collaborating directly with leadership teams to align sales strategies with corporate initiatives, ensuring that sales goals are consistently met or exceeded across your market area. This leadership role demands expertise in budget control, compensation program management, and the ability to forecast and achieve monthly, quarterly, and annual sales targets reliably.

As a Vacation Sales Ambassador Manager, you will oversee recruitment, hiring, and comprehensive training programs ensuring new hires are equipped with the tools and knowledge necessary to succeed. Maintaining retention is also a key focus, with an emphasis on mentoring and ongoing training to enhance team member performance. You will implement innovative goals and strategies to boost team efficiency and productivity, while actively monitoring performance through regular field visits, observations, and reviews. This hands-on management style builds a motivated and cohesive sales environment that promotes solidarity and collaboration.

Communication skills are essential for this role as you will lead by effectively transmitting vision, providing mentorship, and managing performance issues as they arise. You will serve as the liaison between sales staff, marketing teams, hotel partners, and guest services to coordinate marketing efforts, resolve customer issues, and negotiate contracts with retail partners. Mastery of marketing technologies, data integration, and communication channels supports your leadership in maintaining efficient operational systems and maximizing sales opportunities.

Hilton Grand Vacations values team members highly and offers competitive base pay plus commission, recognition programs, and unique benefits such as discounted Hilton hotel rates worldwide. Additional benefits include 401(k) with company match, paid time off for personal growth and relaxation, equity participation opportunities, tuition reimbursement, diverse learning and advancement programs, and a business casual dress code. These benefits reflect the company’s commitment to supporting the professional and personal lives of its employees.

This full-time managerial role demands at least two years of management or supervisory experience and a proven record of recruiting and retaining successful sales teams. Strong skills in strategy development, project management, problem-solving, and change leadership are essential, as is demonstrating excellent oral and written communication, negotiation abilities, and the capacity to build positive internal and external relationships. Proficiency with digital business tools like Microsoft Office Suite and a high school diploma or equivalent experience are also required.

Joining Hilton Grand Vacations as a Vacation Sales Ambassador Manager presents a rewarding opportunity to grow your career within a respected company that values its people and their contributions toward company growth and customer satisfaction.