Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Tropical Smoothie Cafe is a vibrant and growing restaurant chain known for its bold, flavorful smoothies and healthy menu options. The company prides itself on offering fresh, made-to-order smoothies using superior, simple ingredients such as real fruits and vegetables. This commitment to quality and health has made Tropical Smoothie Cafe a popular destination for health-conscious customers who appreciate tasty and nutritious food and beverage options. Known for its friendly atmosphere and dedicated customer service, Tropical Smoothie Cafe aims to make each visit a positive and uplifting experience for its guests. The Hampton location presents an exciting opportunity for a driven leader to help lay the foundation of a strong and successful cafe within the community.
The role at Tropical Smoothie Cafe Hampton is the Assistant Manager position, designed for an individual who is ready to take on a leadership role with an opportunity to grow within the company. The ideal candidate will oversee the front-of-house (FOH) and back-of-house (BOH) operations ensuring excellent guest experiences, maintaining the quality of food and beverages, and managing day-to-day cafe functions. This role demands a hands-on approach, where the manager will be actively involved in coaching and training staff, performing some cooking and smoothie making duties, as well as handling operational responsibilities such as inventory management, labor cost control, and staff scheduling.
The successful Assistant Manager will have at least two years of progressive restaurant experience including supervisory responsibilities, possess strong skills in training and developing crew members, and be knowledgeable about cost management. Serving as a key figure in the cafe, the Assistant Manager works to uphold brand standards, foster a positive working environment, and ensure safety and security for guests and team members alike. They are expected to wear an "owner's hat," managing the cafe as if it were their own business, and to be fully engaged in leading marketing and promotional activities to drive sales growth.
This position offers a dynamic and fast-paced work setting requiring flexibility for early mornings, late evenings, weekends, and holidays with a typical workload varying between 40 and 50 hours per week depending on business needs. Tropical Smoothie Cafe values positive energy, exceptional hospitality, and a strong team-focused mentality. This is an excellent opportunity for an ambitious individual who is passionate about customer service, team leadership, and restaurant management to join a supportive company with potential career advancement paths.
The role at Tropical Smoothie Cafe Hampton is the Assistant Manager position, designed for an individual who is ready to take on a leadership role with an opportunity to grow within the company. The ideal candidate will oversee the front-of-house (FOH) and back-of-house (BOH) operations ensuring excellent guest experiences, maintaining the quality of food and beverages, and managing day-to-day cafe functions. This role demands a hands-on approach, where the manager will be actively involved in coaching and training staff, performing some cooking and smoothie making duties, as well as handling operational responsibilities such as inventory management, labor cost control, and staff scheduling.
The successful Assistant Manager will have at least two years of progressive restaurant experience including supervisory responsibilities, possess strong skills in training and developing crew members, and be knowledgeable about cost management. Serving as a key figure in the cafe, the Assistant Manager works to uphold brand standards, foster a positive working environment, and ensure safety and security for guests and team members alike. They are expected to wear an "owner's hat," managing the cafe as if it were their own business, and to be fully engaged in leading marketing and promotional activities to drive sales growth.
This position offers a dynamic and fast-paced work setting requiring flexibility for early mornings, late evenings, weekends, and holidays with a typical workload varying between 40 and 50 hours per week depending on business needs. Tropical Smoothie Cafe values positive energy, exceptional hospitality, and a strong team-focused mentality. This is an excellent opportunity for an ambitious individual who is passionate about customer service, team leadership, and restaurant management to join a supportive company with potential career advancement paths.
Job Requirements
- Two or more years of restaurant experience including supervisory roles
- Ability to train and coach crew members
- Ability to oversee day-to-day operations
- Serve Safe Certified or willing to get certification within 60 days
- Valid driver’s license
- Legally able to work within State and Federal guidelines
- Ability to multi-task and stay positive under stressful conditions
- Ability to manage food cost and labor management
- Must be willing to work early mornings, late evenings, weekends, and holidays
Job Qualifications
- Ability to train and coach crew members
- Experience with vendor ordering and inventory control
- Knowledge of labor and food cost management
- Ability to oversee restaurant operations
- Two or more years of restaurant experience including supervisory roles
- Serve Safe Certification or willingness to obtain within 60 days
- Valid driver’s license
- Ability to multi-task and remain positive under stress
- Knowledgeable in all cafe positions
- Successfully completed training programs such as Cafe Basics and Certified Trainer
Job Duties
- Lead front-of-house and back-of-house operations
- Perform managerial duties including staff hiring, training, and discipline
- Ensure excellent guest experience and product quality
- Drive sales and meet operational goals
- Maintain impeccably clean and organized restaurant environment
- Manage daily functions including prepping product, cooking, and serving
- Oversee inventory, scheduling and labor management
- Promote safety, security, and compliance with food handling procedures
- Lead marketing and promotional campaigns
- Manage cost control and monitor sales growth
- Demonstrate Tropical Smoothie Cafe core values
- Handle opening and closing responsibilities
- Engage in face-to-face interactions with crew and customers
- Handle physical tasks such as lifting and stocking
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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