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Manager, Strategy and Analytics - Guest Travel Services
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
competitive compensation
Job Description
Royal Caribbean Group is a world-renowned leader in the vacation and cruise industry, boasting a portfolio of prestigious global brands such as Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. These brands offer the most innovative fleets and exclusive private destinations, committed to delivering extraordinary vacation experiences to guests worldwide. With an emphasis on innovation, service excellence, and guest satisfaction, Royal Caribbean Group has established itself as a pioneer in transforming vacations into cherished memories that last a lifetime. The company is proud to offer competitive compensation and benefits packages alongside outstanding career development opportunities, enabling employees to combine their... Show More
Job Requirements
- Bachelor’s degree in business, analytics, economics, finance, data science, strategy, or related field
- 7-10+ years of experience in strategy, analytics, business intelligence, or commercial insights roles
- Proven experience managing analysts or leading small to medium-sized teams
- Demonstrated expertise in forecasting, pricing analytics, behavioral insights, or revenue optimization
- Strong executive communication and stakeholder management skills
- Track record of translating complex analytics into clear, actionable business strategies
- Experience building or leading analytical frameworks, test-and-learn programs, or strategic planning
Job Qualifications
- Bachelor’s degree in business, analytics, economics, finance, data science, strategy, or related field
- 7-10+ years of experience in strategy, analytics, business intelligence, or commercial insights roles
- Proven experience managing analysts or leading small to medium-sized teams
- Demonstrated expertise in forecasting, pricing analytics, behavioral insights, or revenue optimization
- Strong executive communication and stakeholder management skills
- Track record of translating complex analytics into clear, actionable business strategies
- Experience building or leading analytical frameworks, test-and-learn programs, or strategic planning
- Master’s degree (MBA, MS in Analytics or similar) preferred
- Experience in travel, hospitality, transportation, or related consumer-driven industries preferred
Job Duties
- Define the long-term strategy for guest travel services analytics
- Drive strategic roadmap for ancillary travel products including pricing strategy, product packaging, loyalty engagement, and digital experience enhancements
- Partner with senior leadership to establish performance targets, KPI frameworks, and measurement methodologies
- Directly manage and develop two team members: Lead Strategy & Analytics and Senior Analyst
- Provide coaching, mentorship, workload prioritization, and skill development to elevate team analytical rigor and output quality
- Oversee the development of advanced forecasting, scenario planning, segmentation, and pricing models supporting travel-related ancillary revenue growth
- Collaborate with revenue planning, product development, marketing, finance, and IT/systems to support product innovation, promotions, and new business cases
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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