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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,280.00 - $93,720.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Paid holidays
Tuition Reimbursement
Employee assistance program
Job Description
Macy's is an iconic American department store with a rich history spanning over 160 years, known not only for its wide range of products but also for its cultural impact through key events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. As a leader in retail, Macy's combines tradition and innovation to create memorable experiences for both customers and employees. This vibrant company offers diverse career opportunities in various departments, emphasizing inclusivity, community, and personal development. Macy's commitment to growth, service excellence, and employee well-being makes it a distinctive and inspiring place to work.
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Job Requirements
- High school diploma or equivalent
- At least 2 years of retail restaurant or food service management experience
- ServSafe certification or equivalent food handler permit
- Ability to obtain required Starbucks leadership certifications during introductory period
- Capable of physically demanding tasks including heavy lifting and extended periods of standing
- Ability to work flexible hours including evenings weekends and holidays
- Commitment to uphold Starbucks and Macy’s brand and operational standards
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years of retail restaurant or food service management experience
- Starbucks or Starbucks licensed café experience preferred
- ServSafe certification or food handler permit as required by state or local health department
- Ability to obtain Barista Basics Barista Trainer Daily Ops and LS Leader certifications within introductory period
- Strong leadership and team development skills
- Excellent customer service orientation
- Knowledge of food quality safety and compliance standards
- Effective communication and strategic problem-solving abilities
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Oversee all aspects of café operations ensuring a safe efficient and brand-right environment that meets Starbucks Macy’s Foods Division and Health Department standards
- Recruit hire train and develop Supervisors and Baristas building a motivated and high-performing team
- Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations
- Ensure consistent preparation presentation and merchandising of all food and beverage products in alignment with Starbucks standards
- Develop and execute schedules and labor plans that optimize productivity control costs and maintain excellent service levels
- Manage ordering receiving inventory and invoice processing to achieve targeted food and beverage costs and stay within budget
- Review financial reports and take appropriate action to meet sales expense and profit goals
- Ensure full compliance with food safety sanitation and health regulations while maintaining a clean and organized café environment
- Oversee cash handling point-of-sale operations and adherence to all financial policies and procedures
- Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy goals and operational priorities
- Serve as a role model in professionalism appearance communication and alignment with company values
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues customers and communities
- In addition to the essential duties mentioned above other duties may be assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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