Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k eligibility after 30 days
Health Insurance
Dental Insurance
Vision Insurance
critical illness insurance
accident insurance
legal insurance
Life insurance
AD and D coverage
short-term disability insurance
long-term disability insurance
Referral Bonus

Job Description

Sullivan's Steakhouse is a renowned upscale dining establishment celebrated for its commitment to delivering an exceptional steakhouse experience. Established with a passion for quality and hospitality, Sullivan's Steakhouse has earned a distinguished reputation among steak lovers and fine dining enthusiasts. The brand prides itself on offering prime-aged steaks, fresh seafood, and an extensive wine list, creating an atmosphere that combines elegance with comfort. With multiple locations across the country, Sullivan's Steakhouse is recognized not only for its culinary excellence but also for its dedication to outstanding guest service and a warm, inviting ambiance.

Sullivan's Steakhouse is currently seeking qualified applicants for Front of House (FOH) Manager positions in various areas. This role is vital in ensuring that the restaurant maintains its high standards of guest satisfaction and operational efficiency. FOH Managers at Sullivan's Steakhouse lead by example, fostering an environment where guests feel welcomed, valued, and eager to return. The position offers candidates the opportunity to be part of a dynamic team committed to growth and excellence within the hospitality industry. Employment with Sullivan's Steakhouse typically involves full-time hours with competitive compensation packages reflective of the candidates' skills and experience.

The FOH Manager will work closely with the General Manager (GM) to execute strategic plans based on guest feedback and operational metrics. This partnership is key to enhancing the overall dining experience and building customer loyalty. Responsibilities include ensuring the profitability of restaurant operations by controlling costs related to labor and goods while upholding the highest quality standards for food and service. FOH Managers will also play a crucial role in mentoring team members, managing daily front-of-house activities, and addressing any issues promptly to maintain smooth restaurant operations.

Candidates for this role should be prepared to lead through personal example, championing exceptional guest service and encouraging a positive work culture. Sullivan's Steakhouse offers a supportive environment where managers are empowered to make decisions that improve both guest satisfaction and team performance. This position is ideal for individuals with strong leadership skills, a background in restaurant management, and a passion for delivering extraordinary hospitality experiences. Joining Sullivan's Steakhouse as an FOH Manager means becoming part of a respected brand that values its team members' growth and success.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of experience in restaurant or hospitality management
  • Strong leadership and communication skills
  • Ability to work flexible hours including evenings and weekends
  • Customer-focused mindset
  • Ability to handle high-pressure situations
  • Basic computer literacy

Job Qualifications

  • Previous experience in management or leadership roles within the hospitality industry
  • Strong interpersonal and communication skills
  • Ability to lead and motivate a team
  • Proven track record in improving guest satisfaction
  • Knowledge of cost control and labor management
  • High school diploma or equivalent
  • Experience with POS systems and restaurant operations

Job Duties

  • Establishes excellent guest service and satisfaction as a priority through personal example
  • Helps GM execute plans based on guest surveys to improve guests' restaurant experience and increase loyalty
  • Assist the GM to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines while providing quality food and exceptional service

Job Criteria

Experience

Mid Level (3-7 years)


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