Job Overview

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Compensation

Salary
Range $65,000.00 - $75,000.00
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Benefits

Positive work environment
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee discount

Job Description

Joseph's Classic Market is a family-owned specialty grocery store renowned for offering the freshest seafood and a variety of high-quality products to its customers. With a commitment to culinary excellence, tradition, and exceptional customer service, Joseph's Classic Market values people and quality above all. The company fosters a positive and supportive work environment where employees have the opportunity to grow their careers and develop their skills through leadership and teamwork. Focused on delivering an outstanding shopping experience, the market strives to maintain high standards in product handling, freshness, and customer satisfaction. It is an established business that places great emphasis on maintaining a clean, well-organized, and safe work environment while also nurturing the passion and expertise of its employees.

The Seafood Department Manager role at Joseph's Classic Market is a pivotal leadership position responsible for overseeing all seafood operations. This role focuses on ensuring product quality, freshness, and safety compliance while delivering excellent customer service. The manager is tasked with managing department operations including receiving, inspecting, and preparing seafood, maintaining equipment, and executing opening and closing procedures. They lead a dedicated team by hiring, training, scheduling, and supervising associates, providing coaching and performance evaluations to foster a motivated and high-performing department.

In addition to operational duties, the Seafood Department Manager coordinates merchandising and cross-promotions to enhance product visibility and sales. They meticulously manage inventory and cost control by tracking waste, shrink, and sales trends for effective ordering. Serving as the product expert, the manager offers customers cooking tips, preparation advice, and handles special requests, ensuring a trustworthy and knowledgeable shopping experience.

This role requires working in a cold, wet environment with exposure to seafood odors, water, and ice, and involves physical tasks such as lifting up to 50 pounds and using sharp tools safely. Flexible availability for early mornings, weekends, and holidays is necessary to meet business demands. Joseph's Classic Market supports leaders who take ownership, mentor their teams, and grow alongside the company, reinforcing its philosophy of developing leaders from within.

Working at Joseph's Classic Market as the Seafood Department Manager offers competitive pay and comprehensive benefits including health, dental and vision insurance, 401(k) plans, paid time off, and employee discounts. The company values transparency and thorough evaluation during the hiring process, which includes a Predictive Index assessment and video interviews via VidCruiter. Employment eligibility verification through E-Verify ensures compliance with legal standards. This position offers an excellent opportunity for seafood experts passionate about delivering quality products and exceptional service within a supportive, team-oriented environment where career growth and operational excellence are paramount.

Job Requirements

  • Minimum 2 years of leadership experience in seafood or fish market environments
  • ServSafe or food safety certification or willingness to obtain
  • Ability to work in cold/wet conditions and lift up to 50 lbs
  • Flexible availability including early mornings, weekends, and holidays

Job Qualifications

  • Minimum 2 years of leadership experience in seafood or fish market environments
  • Strong knowledge of seafood varieties, handling, and prep methods
  • Leadership and team development experience
  • ServSafe or food safety certification or willingness to obtain
  • Strong customer service, communication, and organization skills
  • Ability to work in cold/wet conditions and lift up to 50 lbs
  • Flexible availability including early mornings, weekends, and holidays

Job Duties

  • Manage daily seafood operations including receiving, inspection, storage, preparation, and display
  • Ensure proper handling and storage temperatures according to health and safety standards
  • Maintain all equipment in clean, working order
  • Execute opening and closing procedures and cleaning routines
  • Ensure compliance with FDA, state, and local seafood handling regulations
  • Receive and inspect all seafood shipments for quality and freshness
  • Rotate inventory using FIFO and monitor for spoilage or quality concerns
  • Maintain attractive, clean, well-stocked cases with clear signage and pricing
  • Conduct daily freshness checks and temperature logging
  • Coordinate with vendors to ensure proper specs and product quality
  • Create and maintain visually appealing displays that promote freshness and quality
  • Execute weekly ad plans, promotions, and seasonal merchandising
  • Ensure proper packaging, labeling, and signage of all seafood products
  • Coordinate with Prepared Foods or Meat departments on cross-promotions
  • Track and manage inventory to reduce shrink and maintain freshness
  • Order all seafood from approved vendors using proper par levels
  • Maintain accurate waste logs and track spoilage
  • Monitor sales trends to adjust orders accordingly
  • Deliver knowledgeable, helpful, and friendly service to all guests
  • Provide cooking tips, preparation advice, and product recommendations
  • Handle custom orders and special requests professionally
  • Address and resolve customer concerns or complaints quickly
  • Hire, train, schedule, and supervise seafood associates
  • Provide coaching, feedback, and performance evaluations
  • Monitor department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies
  • Follow up on performance or attendance issues with proper documentation and corrective action when necessary
  • Lead daily huddles and set expectations for quality and service
  • Foster a team-oriented and clean work environment
  • Maintain all required logs including cooler temps, cleaning checklists, sanitation schedules
  • Ensure department is always health-inspection and audit ready
  • Submit weekly performance metrics to Store Manager

Job Criteria

Experience

Mid Level (3-7 years)


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