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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team events
Job Description
Rivet House Hotel is a thoughtfully designed boutique property located in the charming city of Athens, Georgia. Known for its dedication to providing an exceptional and personalized guest experience, Rivet House Hotel features 50 beautifully appointed rooms and prides itself on blending elevated service with a warm and welcoming atmosphere. The hotel operates with a close-knit team environment that emphasizes quality, attention to detail, and the goal of creating memorable stays for every guest who walks through its doors. As a boutique hotel, Rivet House distinguishes itself by focusing on tailored hospitality that caters to both leisure and business travelers... Show More
Job Requirements
- 2-5+ years of hotel operations experience
- previous supervisory or management experience preferred
- strong leadership and communication skills
- detail-oriented with a commitment to quality
- ability to multitask in a fast-paced environment
- familiarity with booking systems
- experience with boutique or independent hotels is a plus
Job Qualifications
- 2-5+ years of hotel operations experience
- previous supervisory or management experience preferred
- strong leadership and communication skills
- detail-oriented with a commitment to quality
- ability to multitask in a fast-paced environment
- familiarity with booking systems
- experience with boutique or independent hotels is a plus
Job Duties
- Hire, train, and develop team members including front desk agents and night audit
- maintain brand standards and property appearance
- ensure safety, security, and compliance with hotel policies and procedures
- conduct regular inspections of guest rooms and public areas
- review all scheduling to ensure adequate coverage
- monitor and control payroll by reviewing time and attendance system
- assist with budgeting, forecasting, and cost control
- monitor departmental expenses and productivity
- handle guest complaints and specific customer requests and follow up on proper use of guest problem resolution (GPR) systems
- plan and troubleshoot for emergency situations
- monitor, stock and order office supplies and alcohol
- act as front desk agent as needed
- maintain confidentiality at all times
- perform other duties as assigned by General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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