Manager (Richmond Rd)

Jaggers, part of the Texas Roadhouse brand family, is a vibrant restaurant chain known for delivering high-quality burgers, chicken, salads, and shakes to its customers. As a robust part of the Texas Roadhouse family, Jaggers upholds the values of Legendary Food and Legendary Service, providing a welcoming dining experience in a casual and fun environment. The brand is committed to offering not just delicious, freshly prepared food but also an exceptional customer service experience that makes every guest feel valued and satisfied.

Working at Jaggers means joining a team dedicated to creating memorable dining moments. The restaurant thrives on a culture of teamwork, respect, and continuous improvement, fostering an environment where employees can grow professionally and personally. With flexible work schedules tailored to support work-life balance and a strong emphasis on employee development through formal training and career growth opportunities, Jaggers is an attractive employment destination for hospitality professionals.

As a Manager at Jaggers, your role is pivotal in ensuring the smooth daily operation of the restaurant. You will assist the Managing Partner in managing all aspects of restaurant performance, from maintaining food quality and safety standards to enhancing guest satisfaction and driving sales growth. This leadership position requires a hands-on approach to managing both staff and operations, emphasizing adherence to employment policies, food handling standards, and restaurant cleanliness and safety.

The Manager is responsible for setting the operational pace during peak hours, conducting regular taste and temperature checks to maintain the quality of food served, and overseeing comprehensive staff training programs that align with the brand's values. Building a positive work environment that is safe, fun, and respectful is key, allowing team members to thrive and contribute effectively to the restaurant's success.

In addition, the Manager engages directly with guests through table visits to gather feedback and tailor strategies that enhance the customer experience and boost sales. Monitoring the maintenance and cleanliness of equipment ensures that the restaurant operates efficiently and meets health and safety regulations. Problem-solving and leadership skills are paramount as the Manager leads the team in delivering consistent quality service in a lively and dynamic setting.

Jaggers also offers a comprehensive total rewards package for Restaurant Managers, including medical plans, dental and vision insurance, paid leave options, adoption assistance, disability coverage, life and accident insurance, and more. These benefits reflect the company’s commitment to the well-being and professional stability of its leadership team, making this a rewarding career opportunity for motivated hospitality professionals passionate about service excellence and operational leadership.