Manager, Retail Experience & Events

The hiring establishment is AMBSE, a leading organization in the sports and entertainment industry known for its dynamic retail presence across multiple venues such as permanent store locations, in-stadium shops, pop-up activations, and future expansions into brick-and-mortar retail spaces. AMBSE is currently in an exciting phase of growth, expanding its retail portfolio to reach a larger fan base and provide an immersive brand experience that resonates with the passion and energy of sports enthusiasts nationwide. With a strong focus on brand consistency and commercial performance, AMBSE aims to be a benchmark for fan-facing retail environments, blending storytelling with the excitement of the sporting world.

The role being offered is for a Manager of Retail Experience and Events, reporting directly to the Director of Retail Operations. This position plays a pivotal role in shaping the visual merchandising and in-store brand experience throughout all AMBSE retail platforms. The Manager will be responsible for setting and enforcing high standards of visual merchandising that align with the brand's identity and commercial goals, ensuring all retail spaces are not just places for transactions but immersive environments that tell the AMBSE story in unique and compelling ways.

This is a hands-on role that requires a blend of creativity, strategic thinking, and operational excellence. The Manager will oversee floor layouts, fixture strategies, and product presentations to transform buyer assortments into engaging retail displays. They will lead seasonal resets, event-driven floor changes, and game day refreshes to keep store environments fresh and aligned with campaign priorities. Furthermore, this role involves close collaboration with diverse teams including buying, marketing, partnerships, and stadium operations to ensure retail activations reflect the broader brand narrative.

The Manager also serves as the on-site retail presence during major stadium events like concerts, college football games, and other third-party activations, ensuring retail operations run smoothly and fans experience seamless service. This includes managing customer flow, monitoring queues, coordinating with security and event partners, and handling owner-level retail needs with discretion.

Ideal candidates are brand-focused professionals with 5-7 years of experience in visual merchandising, retail store management, or brand activation, preferably in sports, entertainment, or consumer brand environments. They are expected to have a strong visual eye, exceptional organizational skills, and the ability to thrive under pressure during event-driven situations. Proficiency in Microsoft Office and familiarity with project management tools is advantageous. Availability to work nights, weekends, and game days as required is essential.

Overall, this position offers an exciting opportunity for an experienced retail manager to influence the fan experience at one of the country's most recognizable sports and entertainment organizations, helping to write the playbook for how retail evolves as AMBSE grows.