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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Inspire is a leading multi-brand restaurant company with a vast portfolio of more than 33,000 restaurant locations worldwide. The brands under Inspire include some of the most iconic names in the quick-service and casual dining industry such as Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. Beyond being a significant player in the restaurant sector, Inspire emphasizes a culture centered around transforming the food experience for millions of customers. The company is dedicated to innovation, quality, and delivering flavorful experiences, embodying the belief that food is much more than a staple—it is an essential part of how people... Show More
Job Requirements
- 5+ years of experience in quick-service restaurant or hospitality roles
- Experience working in multi-unit or franchise environments
- Strong project management skills
- Proficiency with POS systems and guest feedback platforms
- Ability to develop and manage implementation plans
- Excellent communication and interpersonal skills
- Certification in project management is preferred
Job Qualifications
- 5+ years of experience in QSR, restaurant operations, or hospitality implementation roles
- Proven success in multi-unit or franchise environments
- Strong project management and communication skills
- Experience with POS systems, guest feedback platforms, and operational audits
- Certification in project management (e.g., PMP) is a plus
Job Duties
- Lead the rollout of new restaurant experience programs in partnership with cross-functional teams
- Develop and manage implementation timelines, training plans, and success metrics
- Collaborate with franchisees to ensure understanding, adoption, and execution of initiatives
- Work closely with Marketing, Operations Excellence, Training, and Technology teams to align efforts
- Translate brand vision into actionable field-level processes and tools
- Monitor key performance indicators such as customer satisfaction, speed of service, and order accuracy
- Gather feedback from franchisees and frontline teams to refine programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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