Manager, Restaurant Chef

Beverly Hills, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,915.00 - $120,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

Disability insurance

Job Description

Neiman Marcus is a prestigious and leading luxury retailer renowned for offering a curated assortment of exquisite products, unparalleled services, and exclusive activations designed to deliver extraordinary customer experiences. Established as an iconic brand in the luxury retail industry, Neiman Marcus excels in crafting what is often referred to as the "Neiman Marcus magic" through its distinguished events such as the Neiman Marcus Awards, Fantasy Gifts program, seasonal campaigns, and innovative "Retail-tainment" initiatives that bring the shopping experience to life. With a rich heritage as a brand builder, Neiman Marcus unites the world's top luxury designers with a dedicated clientele, fostering a tradition of excellence that spans generations. Neiman Marcus operates 36 retail stores nationwide alongside thriving digital channels and remote selling services, making luxury accessible to a wide customer base. As part of Saks Global's portfolio of world-class luxury retailers and real estate assets, Neiman Marcus stands at the forefront of the luxury market, leveraging a blend of tradition and modern innovation to satisfy the discerning tastes of its customers.

This opportunity at Neiman Marcus is for the role of Restaurant Manager / Chef located in Beverly Hills, California. This role serves as a key leadership position responsible for upholding the reputation and operational excellence of the restaurant within the Neiman Marcus store. The Restaurant Manager / Chef will lead and develop a professional culinary team to drive exceptional guest experiences by delivering high-quality food and outstanding customer service. This is a position that blends culinary expertise with strategic management, focusing on everything from daily food inventory control, sanitation standards compliance, to menu creation and catering for special events. The role requires close collaboration with front-of-house staff to ensure a seamless dining experience for guests while maintaining meticulous attention to detail in all kitchen operations. The Restaurant Manager / Chef is entrusted with executing corporate purchasing contracts, managing food costs, pricing menus appropriately, and maintaining strong vendor relationships. They are also responsible for associate development including training, coaching, conflict resolution, and maintaining a professional work environment.

This is a full-time onsite position offering a competitive salary range between $100,000 and $120,000, dependent on experience and qualifications. The role involves a dynamic work environment where leadership skills, financial acumen, and a commitment to excellence are essential. Employees in this role benefit from comprehensive medical, dental, and vision insurance, retirement planning options, life insurance coverage, disability insurance, and additional voluntary protections. The position demands flexibility including availability for evenings, weekends, and holidays, as well as physical capability to perform duties involving standing, bending, climbing stairs, and lifting up to 35 pounds. This role offers significant career growth potential within a well-established luxury retail company that values diversity, inclusion, and a “win together” mentality. Candidates passionate about delivering superior luxury dining experiences while leading effective teams will find this opportunity at Neiman Marcus to be rewarding and fulfilling.

Job Requirements

4-6 years of relevant experience
4-year degree preferred
Proven track record achieving business results
History of leading, motivating, and coaching teams to achieve objectives
Basic financial acumen
Excellent oral and written communication skills
Strong attention to detail
Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
Thorough knowledge of order of service and proper placement of table settings, food, and beverage
Exceptional customer service and problem-solving skills
"Win together" mentality
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Job Qualifications

4-6 years of relevant experience
4-year degree preferred
Proven track record of achieving business results
History of leading, motivating, and coaching teams to achieve objectives
Basic financial acumen
Excellent oral and written communication skills
Strong attention to detail
Excellent interpersonal skills with ability to advise, counsel, coach, resolve conflicts, and negotiate effectively
Thorough knowledge of order of service and proper table settings
Exceptional customer service and problem-solving skills
Team-oriented mindset with a "win together" mentality
Proficiency with MS Office Suite, advanced skills preferred
Ability to stand, bend, climb stairs, and lift up to 35 pounds
Willingness to work a flexible schedule including evenings, weekends, and holidays

Job Duties

Monitor and document daily food inventories to minimize waste and maintain proper food costs
Maintain proficiency for all kitchen roles to provide support as needed
Ensure compliance with health and sanitation standards according to NMG, local, federal, and third-party auditors
Inspect each cook's station daily to ensure meal preparation readiness
Oversee cleanliness and quality across all dining rooms and kitchens
Manage adherence to health and safety standards in all work areas
Drive achievement of 90% or higher on seasonal shop reports and sanitation evaluations
Maintain and update recipe book daily with specials and menu items
Collaborate with front waitstaff to ensure smooth kitchen operations
Create and execute daily specials, teaching stations as required
Expedite all plates leaving the kitchen maintaining quality and timing
Analyze POS reports to monitor restaurant success and financial performance
Manage inventory amounts, batch invoices, and forecast month-end financials
Coordinate food and supplies ordering per corporate purchasing contracts
Monitor and control daily food costs to meet budgeted percentages
Maintain plating standards for all dishes served
Train kitchen staff or delegate training responsibilities
Partner with HR for coaching and counseling kitchen associates
Support catering needs and special events with supervisor
Foster a professional and courteous environment in all dining rooms
Oversee front dining room procedures to optimize efficiency
Plan and execute or support restaurant special promotions and events
Maintain professional kitchen environment including uniform upkeep and employee relations
Execute food and supplies orders following corporate contracts
Maintain strong, professional relationships with restaurant vendors
Keep menus current through research and knowledge enhancement
Oversee menu pricing to maintain profitability percentages
Enforce Neiman Marcus policies and procedures
Coach and counsel direct reports effectively
Oversee daily tasks and performance of restaurant associates
Provide feedback, conflict resolution, and disciplinary actions
Work with Human Resources on associate-related matters regarding training, payroll, and benefits
Communicate daily with restaurant management team on scheduling, profit and loss, events, and employee concerns
Maintain effective communication with culinary team and dish crew
Partner with Regional Director of Restaurants to ensure smooth operations
Provide updates in weekly department manager meetings
Relay pertinent information to other department managers and restaurant staff