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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is the premier partner to the world's greatest live events, venues, and brands. With a network that spans 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests each year, Legends Global delivers a fully integrated solution of premium services that keep our partners in the spotlight through our white-label approach. The company's expertise covers a broad spectrum including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues. This extensive experience enables Legends Global to execute with excellence at every stage of live event... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum of 5 years’ experience in sports, live events industry, or premium customer service
- Excellent communication skills
- Strong organizational and time management capabilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Proactive and self-motivated approach
- Demonstrated strategic thinking and leadership capabilities
- Strong problem-solving and creativity skills
- Ability to work collaboratively in a team environment
Job Qualifications
- Bachelor’s degree or a combination of education and relevant experience
- 5+ years of experience in the sports and live events industry and/or premium customer service
- Strong communication, organizational, and time management skills with a proven ability to manage tasks and meet deadlines
- Flexibility to work evenings, weekends, and holidays as needed
- Self-motivated and proactive with strong strategic thinking and leadership abilities
- Excellent problem-solving skills, creative mindset, and the ability to collaborate effectively within a team
Job Duties
- Oversee all premium customer service platforms including benefits, amenities, contract execution, and payment processing
- Develop and implement strategies to enhance client engagement ahead of the opening of the New Huntington Bank Field
- Support the sales team by creating, updating, organizing, and managing sales materials
- Assist in planning and coordinating special events for premium clients and corporate prospects to support new business development
- Maintain accurate and detailed records of clients and prospects within the CRM system
- Contribute to the development and creative execution of client and partner gifting and engagement initiatives
- Prepare and manage premium suite agreements and related templates as needed
- Build and maintain strong relationships with current and prospective clients through in-person meetings, phone calls, and written communication
- Anticipate client needs and communicate effectively to ensure expectations are consistently exceeded
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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