Manager Practice II - Primary Family Medicine

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,300.00 - $76,600.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Disability insurance

Professional Development

Job Description

The hiring entity is CHRISTUS St. Vincent, a notable healthcare provider known for delivering high-quality medical services across various specialties. The organization operates a network of clinics and hospitals committed to patient-centered care, encompassing cutting-edge treatment approaches and compassionate support. CHRISTUS St. Vincent is dedicated to improving health and quality of life in the community through a full spectrum of medical services, from primary care to specialized treatment programs. The environment is dynamic, fostering innovation and teamwork to meet the needs of a diverse patient population.

The role open is for a Clinic Manager at a Level II Clinic within the CHRISTUS St. Vincent Clinician Group (CSVCG). Level II Clinics typically involve moderate complexity, handling three to six providers, numerous patient visits, and revenues, supported by six to ten full-time equivalent staff members. This position is full-time, with a standard weekday schedule of 8 AM to 5 PM, Monday through Friday. The Clinic Manager plays a pivotal role in managing the overall operations, performance, and success of the clinic. This includes directing day-to-day functions, ensuring compliance with state and federal regulations, as well as Joint Commission (TJC) standards.

The Clinic Manager will work collaboratively with clinic leadership, providers, and staff to develop and implement programs that enhance quality care, optimize patient and provider satisfaction, and maintain strong financial performance within budget targets. Supervisory responsibilities include selecting and mentoring staff who demonstrate initiative, innovation, and enthusiasm. The manager fosters a workplace culture characterized by clear roles, accountability, and empowerment, encouraging staff to perform at their best. Operational excellence is driven by establishing stability, minimizing process variance, and continuously improving clinical and administrative functions.

This role demands expertise in budgeting, financial analysis, patient service delivery, coding, billing, compliance, and staff training. The Clinic Manager oversees policy development, organizational communication, and customer service resolution. They coordinate interdisciplinary collaboration, promote continuous improvement initiatives, and manage resources such as clinical equipment and space allocation. Strong leadership skills are essential for managing performance evaluations, training programs, and integrating organizational policies to align with the CSVCG and CHRISTUS St. Vincent Healthcare mission. This position ensures that all clinic activities support overall organizational goals while maintaining a focus on community health needs and regulatory compliance.

Job Requirements

Bachelor's degree or clinical degree required or clinic management experience considered
Current NM RN License and BLS certification required for RN candidates
Certified Medical Office Manager (CMOM) certification preferred
Minimum four years of diversified medical practice experience including at least one year supervisory experience or three years supervisory experience in inpatient hospital unit
One year experience as CSVMG Assistant Manager may substitute for required experience
Able to work independently using judgment and discretion
Possess excellent communication, leadership, organizational, interpersonal, and time management skills
Knowledge of budgets, financial processes, and decision making
Familiar with CPT/ICD-10 coding and Medicaid, Medicare, commercial billing procedures
Knowledge of CHRISTUS St Vincent and CSVCG policies and procedures
Skillful in common computer technology for preparation of reports and correspondence
Knowledge of office management and administrative procedures
Ability to develop and maintain strong physician and leadership relationships
Capable of leading and directing a team creatively and autonomously

Job Qualifications

Bachelor's degree or clinical degree preferred
Clinic management experience considered in lieu of degree
Certified Medical Office Manager (CMOM) preferred
Current NM RN License and BLS certification required for RN candidates
Excellent verbal and written communication skills
Strong leadership, organizational, interpersonal, and time management skills
Knowledge of budgeting and financial decision-making
Familiarity with CPT/ICD-10 coding and insurance billing procedures
Knowledge of CHRISTUS St Vincent policies and procedures
Proficiency in common computer applications including word processing and spreadsheets
Knowledge of office management and administrative procedures
Ability to build effective working relationships with healthcare professionals
Experience in independent judgment and discretion with creativity and autonomy

Job Duties

Select and hire qualified staff who show initiative and enthusiasm
Create an environment with clear responsibility and accountability
Supervise and direct staff to ensure efficient clinic operations and high-quality customer service
Establish stability and reduce operational variance across departments
Sponsor interdisciplinary collaboration using effective leadership and cross-functional teams
Manage financial viability including budgeting, cost reductions, and resource allocation
Identify and implement continuous improvement initiatives in clinical and operational areas
Develop parameters to assess operational effectiveness
Provide opportunities and ensure documentation for staff development and education
Maintain medical records administration complying with state and federal regulations
Improve satisfaction among patients, physicians, staff, and administration
Coordinate TJC accreditation activities and maintain updated policies
Manage billing and coding procedures ensuring compliance with regulations
Monitor patient services to adjust resources and space allocations
Oversee ordering of clinical equipment and supplies
Review and update internal policies and procedures
Track and communicate performance goal variances to relevant stakeholders