Job Overview
Benefits
Health Insurance
401(k) Plan
Tuition Reimbursement
Paid Time Off
Job Description
Baylor Scott & White Health is the largest not-for-profit healthcare system in Texas, dedicated to promoting the well-being of individuals, families, and communities. As a comprehensive health care provider, Baylor Scott & White Health offers a wide range of medical services and is known for its commitment to excellence and innovation in healthcare delivery. Founded on a foundation of community service and holistic care, the organization emphasizes its core values which include serving faithfully with integrity, striving for continual improvement, fostering a sense of togetherness, and making a significant impact through exceptional experiences. These principles guide their approach in creating a compassionate environment for patients and staff alike.
The organization prides itself on being at the forefront of delivering clinical excellence while nurturing the spiritual and emotional needs of patients and families. To support this comprehensive care approach, Baylor Scott & White Health provides an inclusive benefits package designed to help employees live well at every stage of their journey. Benefits include immediate eligibility for health and welfare benefits, a 401(k) plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and paid time off accrual beginning from day one. This holistic approach to employee well-being reflects the organization’s commitment to fostering a satisfied and motivated workforce.
The role of Manager of Pastoral Services at Baylor Scott & White Health is central to enhancing the spiritual and moral support offered within the healthcare system. This leadership position involves managing all aspects of pastoral services to meet the religious, spiritual, sacramental, moral, and ethical needs of patients and staff across multiple facilities. The Manager facilitates and coordinates pastoral care programs, including counseling, sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement support. As a key figure within the healthcare team, the Manager of Pastoral Services supervises chaplains and mentors Clinical Pastoral Education (CPE) student chaplains, ensuring adherence to Joint Commission standards for patient care.
A vital part of the role is offering pastoral support during end-of-life care, providing comfort and counseling to patients and their families during critical moments. Acting as a liaison, the Manager represents the department to facility leadership and collaborates with interdisciplinary teams consisting of physicians, nurses, social workers, and counselors to ensure comprehensive patient care. The Manager also leads initiatives to advance religious ministry knowledge through research and community engagement, building meaningful partnerships with local churches, community agencies, and service organizations. Volunteer recruitment, training, and coordination also fall under this position’s responsibility.
Ensuring proper documentation and clinical supervision of staff and volunteers, the Manager maintains high standards of service quality and professional development. The role requires a deep understanding of various religious beliefs, excellent communication skills, and the ability to counsel individuals during times of stress effectively. Technological proficiency in tools such as Microsoft Office and electronic medical documentation is also essential. The ideal candidate will possess denominational endorsement or ordination/commissioning to ministry, with certification in Clinical Pastoral Education preferred. This full-time opportunity allows for meaningful impact within a supportive and mission-driven environment that values collaboration, innovation, and compassionate care.
The organization prides itself on being at the forefront of delivering clinical excellence while nurturing the spiritual and emotional needs of patients and families. To support this comprehensive care approach, Baylor Scott & White Health provides an inclusive benefits package designed to help employees live well at every stage of their journey. Benefits include immediate eligibility for health and welfare benefits, a 401(k) plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and paid time off accrual beginning from day one. This holistic approach to employee well-being reflects the organization’s commitment to fostering a satisfied and motivated workforce.
The role of Manager of Pastoral Services at Baylor Scott & White Health is central to enhancing the spiritual and moral support offered within the healthcare system. This leadership position involves managing all aspects of pastoral services to meet the religious, spiritual, sacramental, moral, and ethical needs of patients and staff across multiple facilities. The Manager facilitates and coordinates pastoral care programs, including counseling, sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement support. As a key figure within the healthcare team, the Manager of Pastoral Services supervises chaplains and mentors Clinical Pastoral Education (CPE) student chaplains, ensuring adherence to Joint Commission standards for patient care.
A vital part of the role is offering pastoral support during end-of-life care, providing comfort and counseling to patients and their families during critical moments. Acting as a liaison, the Manager represents the department to facility leadership and collaborates with interdisciplinary teams consisting of physicians, nurses, social workers, and counselors to ensure comprehensive patient care. The Manager also leads initiatives to advance religious ministry knowledge through research and community engagement, building meaningful partnerships with local churches, community agencies, and service organizations. Volunteer recruitment, training, and coordination also fall under this position’s responsibility.
Ensuring proper documentation and clinical supervision of staff and volunteers, the Manager maintains high standards of service quality and professional development. The role requires a deep understanding of various religious beliefs, excellent communication skills, and the ability to counsel individuals during times of stress effectively. Technological proficiency in tools such as Microsoft Office and electronic medical documentation is also essential. The ideal candidate will possess denominational endorsement or ordination/commissioning to ministry, with certification in Clinical Pastoral Education preferred. This full-time opportunity allows for meaningful impact within a supportive and mission-driven environment that values collaboration, innovation, and compassionate care.
Job Requirements
- Masters degree in theological studies or related field
- Four years of experience in pastoral care or related role
- Board Certified Chaplain (BCC) credential required
- Strong counseling and communication skills
- Ability to lead and supervise chaplain staff and volunteers
- Capability to work collaboratively within interdisciplinary teams
- Proficiency with Microsoft Office and electronic medical records
- Denominational endorsement preferred
- Clinical Pastoral Education (CPE) certification preferred
- Ability to manage pastoral care programs and services
- Willingness to conduct community outreach and volunteer coordination
Job Qualifications
- Masters degree in Theological Studies or related field
- Four years of relevant experience
- Board Certified Chaplain (BCC) credential
- Knowledge of philosophical systems and religions
- Knowledge of pastoral care methods in institutional settings
- Understanding of religious beliefs and practices across faiths
- Strong verbal and written communication skills
- Excellent interpersonal and listening abilities
- Skilled in counseling patients, families, and staff
- Ability to provide comfort during periods of stress
- Effective collaboration on professional therapeutic teams
- Proven ability to establish cooperative relationships with coworkers, health professionals, volunteers, community clergy, and the public
- Competence in Microsoft Office, information security, scheduling, payroll systems, electronic medical documentation, and email
- Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred
- Clinical Pastoral Education (CPE) certification by ACPE preferred
Job Duties
- Manages and coordinates pastoral care, counseling, and religious services including sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs
- Supervises chaplains and mentors clinical pastoral education student chaplains
- Provides assessment and support to palliative care patients following joint commission requirements
- Supports end-of-life care by offering pastoral support and counseling to patients and families
- Serves as department representative to facility president or other managers
- Coordinates and consults with physicians, nurses, social workers, counselors, and staff as part of an interdisciplinary team
- Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff
- Develops relationships with local churches, community agencies, and service organizations
- Recruits, trains, and coordinates pastoral care volunteers
- Develops and maintains procedures for recording spiritual counseling
- Oversees staff and volunteers and provides clinical supervision
- Consults with staff and reports to senior pastoral care managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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