Manager, Ops, Materials

gategroup is a leading global provider of catering and onboard services to the aviation industry. With a commitment to excellence and innovation, gategroup offers high-quality dining experiences and exceptional service to millions of passengers daily. The company operates in various locations worldwide, emphasizing customer satisfaction, operational efficiency, safety, and sustainability. gategroup prides itself on a workplace culture that fosters respect, responsibility, passion, and continuous improvement, making it an employer of choice in the food service and hospitality sector.

This full-time position is based in Newark, NJ, at 236 Vanderpool St, and offers an annual salary ranging from $80,000 to $85,000. The role focuses on maintaining production standards to meet customer requirements, including scheduling, communication, productivity, labor controls, and efficiency standards. Responsible for ensuring that quality and customer service remain at the highest levels on a daily basis, this role is crucial to the smooth operation of the unit.

The successful candidate will be a motivated and engaged leader who can manage a team effectively, ensuring safety, quality, and compliance with customer specifications. The role requires a dynamic approach to workforce management and operational excellence, working closely with management staff to improve unit performance and developing subordinates through training and mentorship. Travel of up to 10% may be required in this exempt position.

Candidates must manage a fast-paced, deadline-driven environment, providing both positive and constructive feedback to team members, and exhibiting strong organizational, analytical, communication, and leadership skills. The role demands innovative thinking to implement changes that enhance operational efficiency and work environment quality. Physical requirements include the ability to stand, bend, lift, and move products and equipment weighing more than 25 pounds during shifts that often exceed 55 hours per week.

gategroup values employees who demonstrate excellence, passion, responsibility, and respect. Employees are expected to put customers first, continuously improve through feedback, demonstrate care and hospitality, have resilience, take responsibility for their actions and environment, and foster an inclusive workplace culture. gategroup emphasizes the importance of teamwork and mutual respect in achieving operational goals and customer satisfaction.

This role offers benefits including free meals, 401(k) plans, dental, disability, health, and vision insurance, as well as paid time off. Joining gategroup means becoming part of a team dedicated to enhancing travel and culinary experiences, with opportunities for growth and professional development within a supportive work environment. If you are passionate about leadership in food service, dedicated to superior customer experiences, and ready to contribute to an industry leader, gategroup invites you to apply and help make travel and culinary memories.