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Manager, Operations - TigerTown

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,200.00 - $72,200.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Detroit Tigers are a professional Major League Baseball team located in Detroit, Michigan, with deep roots in the sport's history and a commitment to excellence both on and off the field. Known for their passionate fan base and competitive spirit, the organization operates a comprehensive baseball program that extends beyond the major league team, including a spring training facility and player development initiatives. The team plays a vital role in the Lakeland, Florida community through their Tigertown complex, which serves as a hub for training, player development, and hosting a multitude of events, including minor league games and special... Show More

Job Requirements

  • Minimum of 4 years related experience
  • Strong verbal and writing skills
  • Excellent organizational and time management skills
  • Excellent communication skills
  • Able to supervise employees
  • Background including knowledge/understanding of sports venue security
  • Detail oriented and ability to multi-task in a fast-paced environment
  • Strong customer service orientation
  • Willingness to work evenings, weekends, and holidays aligned with MLB Spring Training and MiLB schedules
  • Ability to work in various weather conditions typical of spring training and minor league baseball seasons
  • Physical capability for standing, walking, and event-based operational responsibilities

Job Qualifications

  • Minimum of 4 years related experience
  • Strong verbal and writing skills
  • Excellent organizational and time management skills
  • Excellent communication skills
  • Able to supervise employees
  • Background including knowledge/understanding of sports venue security
  • Detail oriented and ability to multi-task in a fast-paced environment
  • Strong customer service orientation as well as presenting a professional, executive presence is a must
  • Bachelor's degree preferred

Job Duties

  • Serve as a key contact for stadium and facility operations for all events, MLB Spring Training, MILB, Non-Game Day Events
  • Manage daily logistics, facility maintenance, guest services/experiences and ensure a safe, clean and functioning environment and facility
  • Event set up/breakdown, coordination with vendors, supporting facility maintenance, managing equipment and 3rd party contracts with companies and contractors
  • Serve as a key contact with communication to City of Lakeland on repairs, and work around stadium and facility
  • Assist Director of Security on operational issues and Game Day staffing and supervision/coordination of game day roles to include administrative assistance
  • Assist Director of Security with day to day operation and security of Player Development Academy
  • Responsible for tracking of all incoming and outgoing packages and mail, ensuring timely delivery and distribution
  • Manage visitor check-in and check-out procedures, including security protocols
  • Assist in tracking inventory, purchasing supplies, creating purchase orders
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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