Manager Operations-Front Desk, Housekeeping

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to exceptional guest experiences and outstanding service. With a vast network of hotels and resorts worldwide, Marriott International offers diverse opportunities for career growth and development. The company is committed to fostering an inclusive work environment that values diversity and promotes equal opportunity across all levels of employment. Marriott’s dedication to quality and customer satisfaction has positioned it as a preferred employer and a trusted name in hospitality.

The role of a Hotel Operations Support professional at Marriott is pivotal to the seamless execution of various hotel operational departments including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. This position requires a proactive individual who supports departmental operations while managing staff to ensure high standards of service delivery. The primary objective is to improve guest and employee satisfaction continuously while maximizing the financial performance of the hotel’s operational departments. The role involves ensuring adherence to established standards and procedures, leading specific teams, and assisting with meeting or exceeding property goals. This full-time role demands hands-on leadership, effective communication, and a results-driven approach to hospitality management. The successful candidate will be responsible for translating goals to their team in relation to guest tracking and productivity, addressing areas needing improvement, and building on strengths. They will also be expected to lead by example with confidence, enthusiasm, and energy, fostering an environment where guest needs are anticipated and surpassed. Marriott International emphasizes the importance of professional development and offers extensive training to ensure teams remain capable and motivated.