
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Job Description
IHOP is a globally recognized restaurant chain known for its delicious breakfast offerings and warm, welcoming dining atmosphere. Established in 1958, IHOP has grown to become a beloved brand with hundreds of locations across the United States and internationally. The company is celebrated for its signature fluffy pancakes, diverse menu options, and dedication to providing excellent customer service. IHOP places a strong emphasis on teamwork, employee development, and career growth by promoting from within and continuously training their staff. This establishes IHOP not only as a dining destination but also as a great place to build a career in the hospitality and food service industry.
The Manager on Duty role at IHOP is a full-time position with a competitive hourly wage ranging from $18.00 to $20.00 per hour. This role is a pivotal leadership position that ensures the restaurant operates smoothly and guests enjoy an exceptional dining experience. As the Manager on Duty, you will oversee the food service team throughout your shift, coordinating efforts to maintain high standards in food quality, customer satisfaction, and operational efficiency. Your leadership will be key in training and scheduling employees, assigning tasks that play to their strengths, and addressing any customer concerns swiftly and effectively.
The ideal candidate for this role thrives in a fast-paced environment and possesses strong communication skills, problem-solving abilities, and a passion for delivering excellent customer service. You will be responsible not only for the front-end customer experience but also for managing the backend quality control such as monitoring kitchen equipment, portion sizes, and food quality. Additionally, part of your responsibilities includes ensuring accurate cash handling by reviewing receipts and sales reports. This full-time position also offers health insurance benefits to support your wellbeing. Joining IHOP as a Manager on Duty presents a unique opportunity to lead a dedicated team, advance your management skills, and contribute to the success of a respected brand that has been a staple in the breakfast food industry for over six decades.
The Manager on Duty role at IHOP is a full-time position with a competitive hourly wage ranging from $18.00 to $20.00 per hour. This role is a pivotal leadership position that ensures the restaurant operates smoothly and guests enjoy an exceptional dining experience. As the Manager on Duty, you will oversee the food service team throughout your shift, coordinating efforts to maintain high standards in food quality, customer satisfaction, and operational efficiency. Your leadership will be key in training and scheduling employees, assigning tasks that play to their strengths, and addressing any customer concerns swiftly and effectively.
The ideal candidate for this role thrives in a fast-paced environment and possesses strong communication skills, problem-solving abilities, and a passion for delivering excellent customer service. You will be responsible not only for the front-end customer experience but also for managing the backend quality control such as monitoring kitchen equipment, portion sizes, and food quality. Additionally, part of your responsibilities includes ensuring accurate cash handling by reviewing receipts and sales reports. This full-time position also offers health insurance benefits to support your wellbeing. Joining IHOP as a Manager on Duty presents a unique opportunity to lead a dedicated team, advance your management skills, and contribute to the success of a respected brand that has been a staple in the breakfast food industry for over six decades.
Job Requirements
- Strong English communication skills
- basic math skills
- ability to perform the necessary physical duties
- great people skills and ability to solve problems
Job Qualifications
- Strong English communication skills
- basic math skills
- ability to perform necessary physical duties
- great people skills
- problem-solving abilities
- relevant experience or training preferred but not required
Job Duties
- Oversee the food service team to ensure every meal is perfect and customers leave happy
- efficiently assign tasks to team members
- create effective employee schedules
- train employees on best practices
- maintain quality control on kitchen equipment and food portion sizes
- review cash receipts and sales reports
- address and resolve customer complaints professionally
Job Criteria
Experience
No experience required
Job Location
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