Manager of Ticket Sales & Activation (Full-Time)

The Battle Creek Battle Jacks are a distinguished baseball team competing in the Northwoods League, a collegiate summer baseball league known for developing top amateur talent and delivering exciting community-centered entertainment. As a Southpaw Ventures company, the Battle Jacks embody a commitment to excellence, sportsmanship, and fan engagement, making them a central fixture in the Battle Creek, Michigan community. The organization prides itself on creating memorable game day experiences that bring together families, youth groups, local businesses, and baseball enthusiasts. Being part of this dynamic team means contributing to a tradition of baseball rooted in both athletic development and community involvement, where fans enjoy affordable, high-quality entertainment throughout the summer months.

The Manager of Ticket Sales & Activation is a pivotal leadership role within the organization, responsible for overseeing all aspects of ticket sales, including group sales, hospitality engagements, and individual memberships. This role also manages the daily operations of the ticket office during the baseball season, coordinating ticket inventory, pricing, and fulfillment to ensure smooth execution. The Manager serves as a critical link between the sales, marketing, operations, and fan experience departments, driving revenue growth and enhancing fan satisfaction.

This position requires a highly motivated individual who excels at building relationships with local businesses, schools, sports groups, and community partners. The ideal candidate will have experience in sports ticketing or sales, a passion for community engagement, and a strategic mindset to prospect new sales opportunities and maintain strong CRM records. The manager will also coordinate sponsor activations and ensure that hospitality and partnership agreements are fulfilled to the highest standards. A significant part of the role includes leadership responsibilities, where managing and mentoring seasonal interns and maintaining a professional, energetic front office culture are essential.

The Manager of Ticket Sales & Activation reports directly to ownership and works closely with the organization's operations, community engagement, and sales leadership teams, playing an integral role in the overall success and growth of the Battle Creek Battle Jacks. This is a seasonal, full-time position that demands a willingness to work evenings, weekends, holidays, and all home games, reflecting the grassroots and community-oriented nature of the Northwoods League. With an emphasis on teamwork, innovation, and dedication, this role offers a unique opportunity to contribute to a beloved sports franchise while developing a robust career in sports management and sales.