Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Hurricanes Holding, LLC is a dynamic company specializing in the delivery of exceptional food and beverage services within the hospitality and event venue industries. Known for their commitment to operational excellence and guest satisfaction, Hurricanes Holding provides innovative solutions to meet the complex demands of large-scale events, premium hospitality environments, and comprehensive concession operations. This company prides itself on maintaining the highest standards of quality, safety, and service reliability, positioning itself as a leader in its field. As a growing entity, Hurricanes Holding continuously seeks to enhance its standards and compliance departments to uphold and advance its reputation for excellence in the highly competitive hospitality sector.
We are currently seeking a Manager of Standards & Compliance to join our dedicated team. This pivotal role within our Standards & Compliance department is designed to lead the day-to-day execution of compliance strategies that ensure all Food & Beverage operations consistently adhere to rigorous benchmarks for quality, accuracy, sanitation, and overall guest experience. Reporting directly to the Director of Standards & Compliance, the Manager will be instrumental in both constructing the infrastructure of the Standards & Compliance team and overseeing its operational activities.
The role demands a highly detail-oriented and objective professional who can meticulously conduct inspections, audits, and real-time event monitoring to maintain and elevate service standards. This position requires balancing the responsibilities of leadership and hands-on operational oversight, making it a unique blend of builder and operator. The Manager is expected to develop and refine procedures, tools, and workflows that improve the efficiency and effectiveness of compliance efforts. Responsibilities include conducting routine and targeted inspections across various food and beverage service areas such as kitchens, concessions, premium spaces/suites, commissary, and warehouse.
In addition to inspections, the Manager will lead on-the-ground standards and compliance coverage during live events, managing staff deployment across multiple zones and ensuring compliance with quality and sanitation guidelines during peak service periods. Timely and accurate documentation is critical, as is the ability to produce clear, actionable reports that highlight key trends and performance issues. This role also involves cross-functional coordination, working closely with Operations, Culinary, and Supply Chain leadership to communicate findings professionally and foster a culture of continuous improvement.
The ideal candidate will have progressive experience in food and beverage, hospitality, or venue operations, with a strong working knowledge of kitchen and concession environments as well as premium service settings. Experience in quality control, compliance auditing, or operational oversight is highly valued. The Manager must demonstrate exceptional attention to detail, superior organizational skills, and the ability to remain objective and professional under pressure. The position requires flexible availability, including nights, weekends, and holidays according to event schedules, and the physical ability to stand and walk for extended periods and navigate stairs.
Hurricanes Holding, LLC is committed to equal opportunity employment and values diversity in the workplace. The company offers a professional and supportive environment where employees can grow and contribute to the ongoing success of the organization. This description is intended to provide a detailed understanding of the Manager of Standards & Compliance role and the expectations associated with it. We invite qualified individuals looking to make a significant impact in a dynamic hospitality setting to apply and become part of our innovative team.
We are currently seeking a Manager of Standards & Compliance to join our dedicated team. This pivotal role within our Standards & Compliance department is designed to lead the day-to-day execution of compliance strategies that ensure all Food & Beverage operations consistently adhere to rigorous benchmarks for quality, accuracy, sanitation, and overall guest experience. Reporting directly to the Director of Standards & Compliance, the Manager will be instrumental in both constructing the infrastructure of the Standards & Compliance team and overseeing its operational activities.
The role demands a highly detail-oriented and objective professional who can meticulously conduct inspections, audits, and real-time event monitoring to maintain and elevate service standards. This position requires balancing the responsibilities of leadership and hands-on operational oversight, making it a unique blend of builder and operator. The Manager is expected to develop and refine procedures, tools, and workflows that improve the efficiency and effectiveness of compliance efforts. Responsibilities include conducting routine and targeted inspections across various food and beverage service areas such as kitchens, concessions, premium spaces/suites, commissary, and warehouse.
In addition to inspections, the Manager will lead on-the-ground standards and compliance coverage during live events, managing staff deployment across multiple zones and ensuring compliance with quality and sanitation guidelines during peak service periods. Timely and accurate documentation is critical, as is the ability to produce clear, actionable reports that highlight key trends and performance issues. This role also involves cross-functional coordination, working closely with Operations, Culinary, and Supply Chain leadership to communicate findings professionally and foster a culture of continuous improvement.
The ideal candidate will have progressive experience in food and beverage, hospitality, or venue operations, with a strong working knowledge of kitchen and concession environments as well as premium service settings. Experience in quality control, compliance auditing, or operational oversight is highly valued. The Manager must demonstrate exceptional attention to detail, superior organizational skills, and the ability to remain objective and professional under pressure. The position requires flexible availability, including nights, weekends, and holidays according to event schedules, and the physical ability to stand and walk for extended periods and navigate stairs.
Hurricanes Holding, LLC is committed to equal opportunity employment and values diversity in the workplace. The company offers a professional and supportive environment where employees can grow and contribute to the ongoing success of the organization. This description is intended to provide a detailed understanding of the Manager of Standards & Compliance role and the expectations associated with it. We invite qualified individuals looking to make a significant impact in a dynamic hospitality setting to apply and become part of our innovative team.
Job Requirements
- Ability to work long, irregular hours including nights, weekends, and holidays as event schedule dictates
- Must be able to stand and walk for long periods of time and use stairs as needed
- Must pass a background check
Job Qualifications
- Progressive experience in food and beverage, hospitality, or venue operations
- Strong working knowledge of kitchen operations, concessions, and/or premium service environments
- Background in quality control, compliance auditing, or operational oversight strongly preferred
- Exceptional attention to detail, observational acuity, and organizational skills
- Proficiency in documentation and ability to produce clear, factual, and actionable reports
- Demonstrated ability to remain objective and professional in fast-paced, high-pressure settings
Job Duties
- Conduct routine and targeted inspections across all food and beverage areas including kitchens, concessions, premium spaces/suites, commissary, and warehouse
- Evaluate operations against defined standards including food quality, preparation and presentation, sanitation, menu accuracy, pricing, and operational readiness and execution
- Execute inspections using standardized checklists and tools and document all findings with accuracy and objectivity
- Lead on-the-ground standards and compliance coverage during events and deploy and manage staff across kitchen, concessions, and premium zones
- Conduct real-time observation of food quality, service accuracy, and cleanliness during peak service periods
- Identify trends and recurring issues in-the-moment and maintain documentation without disrupting live operations
- Maintain detailed, factual records of all inspections, audits, and event-day observations
- Prepare event and trend reports highlighting key issues, repeat findings, and area-specific performance summaries
- Track follow-up action items and support accountability efforts across operational areas
- Partner with the Director to develop and refine inspection processes, checklists, scorecards, and audit workflows
- Translate recurring operational gaps into actionable standards and updated procedures
- Support rollout of new standards and provide feedback to continuously raise the compliance baseline
- Communicate findings professionally to Operations, Culinary, and Supply Chain leadership and maintain a neutral, constructive posture
- Train, schedule, and oversee event-based standards and compliance staff and ensure consistency in inspection execution, documentation, and professionalism
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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