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Global Experience Specialists logo

Manager of Operations

South Fulton, GA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive salaries
401K with company match
Healthcare insurance
Vision Insurance
Dental Insurance
wellness benefits
Career Development Program
Employee assistance program
Vacation Time
Community Involvement Opportunities
Team activities

Job Description

GES is a leading global event experience company specializing in providing integrated services such as freight, logistics, and decorating for exhibitions, trade shows, and events. With decades of industry expertise, GES supports clients in creating memorable and smoothly executed shows by taking control of all operational facets related to event production. As a prominent player in the event services sector, GES prides itself on delivering superior customer service combined with operational efficiency. The company’s business philosophy emphasizes a collaborative culture, innovation, and a commitment to safety and compliance, setting the standard in event logistics and support. GES is known for... Show More

Job Requirements

  • College degree preferred
  • Three to seven years operational experience including management and supervisory functions
  • Ability to read floor plans and construction drawings
  • Proficiency with CAD and Adobe preferred
  • Strong organizational skills
  • Strong communication skills
  • Experience in continuous improvement preferred
  • Ability to interact with all levels of personnel
  • Proficiency in financial and computer skills
  • Integrity
  • Team player
  • Adaptability and composure
  • Business and financial acumen
  • Customer service orientation
  • Problem solving and analysis
  • Decisiveness
  • Collaboration
  • Strategic planning
  • Influencing skills without formal authority

Job Qualifications

  • College degree preferred
  • Three to seven years of experience in an operational environment with management and supervisory functions
  • Experience reading floor plans and construction drawings
  • Proficiency with CAD and Adobe preferred
  • Strong organizational and communication skills
  • LEAN Six Sigma or continuous improvement experience preferred
  • Ability to interface with supervisory personnel and senior-level managers
  • Proficiency in basic financial and computer skills
  • Integrity
  • Team player
  • Adaptability and composure
  • Business and financial acumen
  • Customer service oriented
  • Strong problem solving and analysis skills
  • Decisiveness
  • Collaboration skills
  • Strategic planning abilities
  • Ability to influence without formal authority

Job Duties

  • Coordinate and develop all operational aspects of Show-Site operations
  • Understand and work in lateral work streams
  • Lead accounts including level owner, hall owner, and event owner
  • Fulfill role in show planning process as required on assigned shows
  • Manage to provided key performance indicators
  • Adhere to all business standard operating procedures
  • Exhibit understanding of all lines of business required for event production
  • Develop integrated implementation plans for assigned show portfolio
  • Manage people and assets to ensure costs are within plan
  • Ensure proper billing practices and documentation
  • Review labor calls and staffing plans with senior operations manager
  • Manage labor and productivity tracking and reporting
  • Document grievances and disciplinary actions
  • Ensure compliance with OSHA, DOT, and safety requirements
  • Manage per collective bargaining agreements
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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