Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
Paid Time Off
401k
Internal Advancement
competitive pay
Job Description
CBRE is a global leader in real estate services, renowned for its commitment to excellence, innovation, and customer satisfaction. As one of the premier companies in the commercial real estate industry, CBRE offers a wide array of services including property management, facilities management, project management, and leasing. Recognized as the FORTUNE Most Admired Company number one in real estate for three consecutive years and featured on the list for ten years in a row, CBRE is also praised by Forbes as one of the best large employers in America and one of the World's Best Employers. This reputation highlights the company's dedication to fostering a positive, respectful, and inclusive workplace culture that values integrity and service.
The CBRE Meeting & Events Manager role is an integral part of the Workplace Experience function, designed to provide world-class customer service to clients and visitors at a designated building, specifically serving a brand-new Global Headquarters office. This position entails leading a small team responsible for managing meetings, events, and conference services in a dynamic and busy environment. The role demands a polished, organized professional comfortable interfacing with executives and senior management, capable of providing leadership and oversight to ensure high-quality service delivery.
As a Meeting & Events Manager at CBRE, you will harness your experience in similar roles, ideally having 3-5 years of management experience in events or meeting coordination. Your responsibilities will involve team supervision, training, developing, and mentoring staff to build a high-performing team that meets the demands of a fast-paced corporate office. The role requires flexibility, with a typical schedule from 7:00 AM to 3:30 PM and occasional evenings to oversee events.
You will serve as the primary client contact for meeting and event forecasts and strategies and will be entrusted with managing budgets, approving purchase orders, and implementing process improvements to enhance event success. Your vigilant approach to operations will ensure compliance with location requirements and vendor agreements while tracking service level agreements (SLAs), key performance indicators (KPIs), and benchmarks to measure departmental success.
This position offers competitive pay and comprehensive benefits including medical, dental, vision insurance, paid time off, and a 401(k) plan, with eligibility to begin these benefits on the first of the month. CBRE encourages internal advancement opportunities after six months of employment, supporting career growth within the company. Joining CBRE means becoming part of a team that influences the communities it serves and contributes to the thriving business environment of one of the world’s most respected real estate firms.
In summary, this role is perfect for a strategic, customer-focused leader ready to manage high-stakes meetings and events in a prestigious corporate setting. It is an opportunity to be part of a global company that not only offers career development but also exemplifies a culture of respect, integrity, and excellence in every client interaction and operational aspect.
The CBRE Meeting & Events Manager role is an integral part of the Workplace Experience function, designed to provide world-class customer service to clients and visitors at a designated building, specifically serving a brand-new Global Headquarters office. This position entails leading a small team responsible for managing meetings, events, and conference services in a dynamic and busy environment. The role demands a polished, organized professional comfortable interfacing with executives and senior management, capable of providing leadership and oversight to ensure high-quality service delivery.
As a Meeting & Events Manager at CBRE, you will harness your experience in similar roles, ideally having 3-5 years of management experience in events or meeting coordination. Your responsibilities will involve team supervision, training, developing, and mentoring staff to build a high-performing team that meets the demands of a fast-paced corporate office. The role requires flexibility, with a typical schedule from 7:00 AM to 3:30 PM and occasional evenings to oversee events.
You will serve as the primary client contact for meeting and event forecasts and strategies and will be entrusted with managing budgets, approving purchase orders, and implementing process improvements to enhance event success. Your vigilant approach to operations will ensure compliance with location requirements and vendor agreements while tracking service level agreements (SLAs), key performance indicators (KPIs), and benchmarks to measure departmental success.
This position offers competitive pay and comprehensive benefits including medical, dental, vision insurance, paid time off, and a 401(k) plan, with eligibility to begin these benefits on the first of the month. CBRE encourages internal advancement opportunities after six months of employment, supporting career growth within the company. Joining CBRE means becoming part of a team that influences the communities it serves and contributes to the thriving business environment of one of the world’s most respected real estate firms.
In summary, this role is perfect for a strategic, customer-focused leader ready to manage high-stakes meetings and events in a prestigious corporate setting. It is an opportunity to be part of a global company that not only offers career development but also exemplifies a culture of respect, integrity, and excellence in every client interaction and operational aspect.
Job Requirements
- Bachelor's degree preferred
- 3-5 years relevant experience
- Experience in staffing, training, coaching, and performance management
- Leadership skills
- In-depth knowledge of Microsoft Office
- Strong organizational skills
- Advanced math skills
- Ability to handle sensitive information and convey performance expectations
- Flexibility to work some evenings
- Comfortable working with executives
Job Qualifications
- Bachelor's degree preferred
- 3-5 years of relevant experience in meetings and events management
- Experience in staffing, selection, training, development, coaching, mentoring, performance measurement, appraisal, and retention
- Ability to convey performance expectations and handle problems professionally
- Strong leadership skills
- In-depth knowledge of Microsoft Office products including Word, Excel, and Outlook
- Extensive organizational skills with a strong inquisitive mindset
- Advanced math skills including calculating percentages, fractions, and financial-related calculations
Job Duties
- Provide formal supervision to employees
- Monitor the training and development of staff
- Conduct performance evaluations and coaching
- Oversee the recruiting and hiring of new employees
- Coordinate and manage the team's daily activities
- Establish work schedules, assign tasks, and cross-train staff
- Set and track staff and department deadlines
- Mentor and coach as needed
- Serve as primary contact with clients for meeting and events forecasts and strategies
- Troubleshoot and resolve client inquiries and escalated complaints
- Maintain department budget
- Approve purchase orders for event supplies as requested by the team
- Implement enhancements for event success including process improvements
- Review reports to measure productivity and present findings to management
- Ensure operations and vendors are compliant with location requirements
- Accountable for tracking department SLAs, KPIs, and benchmarks
- Monitor performance data and identify solutions for gaps
- Lead by example and model behaviors consistent with CBRE RISE values
- Influence parties of shared interests to reach agreements
- Apply knowledge of own discipline and integrate with others to achieve team objectives
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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