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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,000.00 - $57,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Tuition Reimbursement
401(k) with employer match
Job Description
Larksfield Place is a premier senior living community located in Wichita. As a locally managed, not-for-profit establishment, Larksfield Place is committed to offering exceptional services that cater specifically to the needs of seniors, their families, and the larger community. The organization prides itself not only on the exemplary services it delivers but also on the vibrant culture it has cultivated. At Larksfield Place, every team member plays a vital role in a broader movement aimed at Elevating Every Day for residents and their families. This means that the community is built on pillars of warmth, professionalism, care, and meaningful connections... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED required
- Minimum of three years of experience in hospitality, senior living, or related service-driven environment
- Prior leadership or supervisory experience required
- Strong understanding of service delivery, team leadership, and operational coordination
- Ability to manage multiple priorities while maintaining professionalism and confidentiality
- Valid Kansas driver’s license with a clean driving record
Job Qualifications
- High school diploma or GED
- Minimum of three years of experience in hospitality, senior living, or related service environment
- Prior leadership or supervisory experience
- Strong understanding of service delivery and team leadership
- Ability to manage multiple priorities while maintaining professionalism
- Valid Kansas driver’s license with a clean driving record
Job Duties
- Lead daily concierge operations with a focus on service excellence and consistency
- Develop and manage staffing schedules to ensure seamless coverage and responsiveness
- Supervise, coach, and develop concierge team members to meet hospitality and performance standards
- Oversee onboarding and training to ensure alignment with service expectations
- Serve as a primary escalation point for resident requests, concerns, and service recovery
- Maintain active visibility across campus, engaging with residents and supporting team members
- Step in as needed to support front desk operations during peak times or staffing gaps
- Coordinate and oversee resident support services including transportation, deliveries, and general assistance
- Manage billing processes related to concierge services
- Respond to emergency situations and coordinate communication across departments
- Partner with leadership to continuously improve service delivery and resident satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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