Manager of Client Success

Fooda is a pioneering company in the food tech and workplace dining industry, founded in 2011 in Chicago. The company originated from a simple problem faced by office workers who had limited local food options and spent excessive time and money traveling for meals. Fooda revolutionized the concept of workplace dining by bringing local rotating popup restaurant experiences directly inside office buildings. Today, Fooda operates in 45 cities across the United States, delivering over 120 million meals through a robust network of more than 1500 partner restaurants. The company’s mission is to enhance the workplace food culture by creating programs that employees love and look forward to, supporting a diverse range of environments including office buildings, hospitals, schools, and distribution centers.

The role of Manager of Client Success at Fooda is a vital leadership position within the Austin market—one of Fooda’s largest and fastest-growing locations. This full-time, hybrid position reports directly to the Regional Vice President of Sales and Operations and involves overseeing the entire spectrum of Fooda operations in Austin. As the Manager of Client Success, you will be responsible for delivering an outstanding daily experience to Fooda’s clients and their employees. You will lead a dedicated team to ensure operational excellence and a superior client experience, working closely with a portfolio of clients and local restaurant partners. Your leadership will play a critical role in driving customer satisfaction, operational efficiency, and achieving company growth objectives. With responsibilities extending to team coaching, strategic operational improvements, and collaboration across sales and market leadership, this role offers the opportunity to make a significant impact in a dynamic, innovative environment.

In addition to managing daily operations, you will be instrumental in recruiting, training, and retaining team members, fostering a collaborative and high-performing workplace culture. A key aspect of this role is proactive problem-solving and the ability to develop and implement strategic initiatives that align with client needs and company goals. The position requires approximately 30% local travel within Austin, emphasizing the on-ground leadership approach that Fooda values. The compensation for this role ranges from $75,000 to $85,000 annually, accompanied by stock options and a comprehensive benefits package that includes health, dental, and vision insurance, a 401k with company match, paid parental leave, flexible spending accounts, and daily subsidized meals. This exciting position offers a challenging yet rewarding opportunity to contribute to a thriving company that is reshaping the future of workplace dining.