Job Overview
Employment Type
Full-time
Compensation
Salary
Range $125,000.00 - $207,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401k plan
Tuition Reimbursement
Fitness Reimbursement
Paid parental leave
Bereavement leave
Job Description
Mastercard is a leading global technology company in the payments industry, serving over 200 countries and territories worldwide. Renowned for powering economies and empowering individuals and businesses through secure, simple, and smart payment solutions, Mastercard leverages innovative technology and strategic partnerships to build a sustainable economy where everyone can thrive. With a reputation for delivering a wide range of digital payment choices, Mastercard plays a pivotal role in shaping the future of commerce and financial services.
The role of Manager, Meeting & Travel Services at Mastercard is critical in transforming the company’s strategy, culture, and leadership priorities into impactful and memorable live experiences. This leadership position involves the end-to-end management of complex, large-scale meetings and events including global conferences of up to 3,000 attendees and highly curated C-suite programs. The Manager acts as a strategic partner to senior leadership, demonstrating an exceptional ability to blend creativity with operational excellence to deliver seamless and on-brand event experiences.
This role demands proficiency in managing multiple facets of event delivery such as program development, logistics, production, budgeting, and on-site execution. The Manager will lead venue sourcing, contract negotiations, and risk mitigation for multi-day and multi-location events while collaborating cross-functionally with teams such as Finance, Communications, Travel, Security, and Executive Administration. Vendor management is a key focus to ensure superior service levels and strong return on investment.
Further duties include detailed project planning, timeline creation, and execution oversight to guarantee flawless event outcomes. The Manager handles attendee registration, communication, travel coordination, and expense tracking using advanced technologies and tools including Cvent, Monday.com, and Concur. This role prioritizes delivering exceptional VIP and executive experiences with meticulous attention to detail and a white-glove service approach.
A strategic thinker and problem solver, the Manager proactively identifies risks and implements mitigation plans to ensure the success of high-visibility programs. Financial oversight includes tracking, managing, and reconciling event budgets to find efficiencies while maintaining quality. Evaluation of event performance and continuous improvements to the meeting experience are integral aspects of the role.
Mastercard embraces diversity and is an inclusive, equal opportunity employer. The position offers competitive compensation, with a base salary range between $125,000 and $207,000 USD for the location in Purchase, New York, alongside eligibility for annual bonuses or commissions. Additionally, Mastercard provides a robust benefits package including various insurance options, generous paid leaves, vacation time, holidays, 401k plans with company match, fitness benefits, tuition reimbursement, and more. The organization also prioritizes corporate security, expecting all employees to uphold stringent security policies and practices.
The role of Manager, Meeting & Travel Services at Mastercard is critical in transforming the company’s strategy, culture, and leadership priorities into impactful and memorable live experiences. This leadership position involves the end-to-end management of complex, large-scale meetings and events including global conferences of up to 3,000 attendees and highly curated C-suite programs. The Manager acts as a strategic partner to senior leadership, demonstrating an exceptional ability to blend creativity with operational excellence to deliver seamless and on-brand event experiences.
This role demands proficiency in managing multiple facets of event delivery such as program development, logistics, production, budgeting, and on-site execution. The Manager will lead venue sourcing, contract negotiations, and risk mitigation for multi-day and multi-location events while collaborating cross-functionally with teams such as Finance, Communications, Travel, Security, and Executive Administration. Vendor management is a key focus to ensure superior service levels and strong return on investment.
Further duties include detailed project planning, timeline creation, and execution oversight to guarantee flawless event outcomes. The Manager handles attendee registration, communication, travel coordination, and expense tracking using advanced technologies and tools including Cvent, Monday.com, and Concur. This role prioritizes delivering exceptional VIP and executive experiences with meticulous attention to detail and a white-glove service approach.
A strategic thinker and problem solver, the Manager proactively identifies risks and implements mitigation plans to ensure the success of high-visibility programs. Financial oversight includes tracking, managing, and reconciling event budgets to find efficiencies while maintaining quality. Evaluation of event performance and continuous improvements to the meeting experience are integral aspects of the role.
Mastercard embraces diversity and is an inclusive, equal opportunity employer. The position offers competitive compensation, with a base salary range between $125,000 and $207,000 USD for the location in Purchase, New York, alongside eligibility for annual bonuses or commissions. Additionally, Mastercard provides a robust benefits package including various insurance options, generous paid leaves, vacation time, holidays, 401k plans with company match, fitness benefits, tuition reimbursement, and more. The organization also prioritizes corporate security, expecting all employees to uphold stringent security policies and practices.
Job Requirements
- Bachelor's degree or equivalent experience in event management or related field
- Minimum 8 years of experience managing large-scale meetings and events
- Proven track record working with senior leadership and C-suite executives
- Demonstrated expertise in budgeting and contract negotiations
- Proficiency in event management software such as Cvent, Monday.com, and Concur
- Ability to travel and support on-site event execution
- Excellent organizational and communication skills
- Ability to work under pressure and manage multiple complex projects simultaneously
Job Qualifications
- Extensive experience managing complex, high-profile meetings and events, including large-scale programs (1,000+ attendees) and executive-level engagements
- Proven ability to partner with and influence senior leadership, including C-suite stakeholders
- Strong project management skills with the ability to manage multiple priorities and deliver under tight timelines
- Strategic mindset with a focus on delivering impactful, business-aligned experiences
- Strong financial acumen, including experience managing large budgets and contract negotiations
- Proficiency with event and project management tools such as Cvent, Monday.com, and Concur
- Exceptional attention to detail and commitment to execution excellence
- Strong communication and stakeholder management skills in a matrixed organization
Job Duties
- Lead the strategy, planning, and execution of large-scale meetings, conferences, and executive programs, ensuring a best-in-class attendee experience
- Partner closely with C-suite leaders and senior stakeholders to design and deliver high-impact, confidential, and strategically aligned programs
- Manage all aspects of event delivery, including program development, logistics, production, budgeting, and on-site execution
- Lead venue sourcing, contract negotiation, and risk mitigation for complex, multi-day and multi-location events
- Drive cross-functional collaboration with internal teams (Finance, Communications, Travel, Security, Executive Administration) to ensure seamless alignment and execution
- Oversee vendor relationships, including production agencies, hotels, catering, transportation, and technology partners, ensuring high service levels and strong ROI
- Develop and manage detailed project plans, timelines, and run-of-show documents to ensure precision execution
- Manage attendee registration, communications, travel coordination, and expense tracking using platforms such as Cvent, Monday.com, and Concur
- Ensure exceptional VIP and executive experiences, with a high level of attention to detail and white-glove service
- Proactively identify risks and implement mitigation strategies for high-visibility programs
- Track, manage, and reconcile event budgets, identifying efficiencies while maintaining quality
- Evaluate event performance and incorporate insights to continuously enhance the meeting experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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