Travel + Leisure Co. logo

Manager, Marketing In House

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $80,169.00
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Benefits

Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program

Job Description

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, recognized for its dynamic portfolio of resort, travel club, and lifestyle travel brands. Operating with a mission to "put the world on vacation," the company combines innovation with growth to create inspiring vacation experiences enjoyed by millions of travelers worldwide. Its extensive and growing portfolio demonstrates its prominence in the travel and hospitality industry, positioning the company as a trusted leader and a sought-after employer in the sector.

The Manager, Marketing In House role based in downtown Seattle, Washington, offers a full-time opportunity to join this vibrant organization known for providing rewarding careers focused on excellence and inclusivity. With a comprehensive compensation package including an annual base salary of $80,169 plus incentive earnings that can range between $27,500 and $77,500, this position offers substantial earning potential linked to individual and site performance with payment components divided weekly and monthly.

This position is crucial in driving marketing success within the organization through multi-faceted responsibilities including interviewing, onboarding, and training new marketing team members and conducting ongoing training sessions. The Marketing Manager plays a pivotal role as a subject matter expert on new technology rollouts and sales initiatives, supporting their team and other associated departments. They are also responsible for fostering a positive culture and maintaining above-budget penetration rates through strategic booking and owner engagement.

Collaboration is key to this role; the selected candidate will work closely with department leaders to coach and support new hires and underperforming representatives. They will serve as a primary point of coordination with sales for adjustments and rollouts in marketing programs, including booking and gifting policies. Their tasks extend to reporting and ensuring timely dissemination of marketing information to relevant parties. The role entails providing exceptional customer service—particularly in sensitive scenarios such as handling upset owners—and demonstrating excellent negotiation skills to maximize engagement outcomes.

At Travel + Leisure Co., this position comes with an extensive suite of benefits including medical, dental, vision coverage, life and accident insurance, disability coverage, flexible spending accounts, paid time off, parental leave, holidays, 401k with employer match, wellness programs, legal and identity theft protection, and voluntary income protection benefits. Employees who work 30 or more hours per week are eligible for these benefits, supporting a comprehensive work-life balance and career growth.

By becoming the Marketing Manager, you will join a company that prioritizes hospitality and inclusivity. The company fosters an environment where excellence, celebration, and mutual support are core values. Youll have the opportunity to build a remarkable career in an organization that views your growth and success as essential to its mission. Travel + Leisure Co. is committed to equal opportunity employment and accommodates reasonable requests to ensure an inclusive recruitment process. This role is a distinctive chance to be a part of a globally recognized brand where your contributions help create lasting memories for travelers worldwide.

Job Requirements

  • High school diploma
  • college degree in related field preferred
  • experience with Wyndham Destinations marketing
  • excellent written and verbal communication skills
  • positive attitude and strong work ethic
  • problem-solving skills
  • ability to coach and motivate team members
  • customer service skills
  • negotiation skills
  • knowledge of marketing databases
  • leadership ability
  • timeshare/vacation ownership experience

Job Qualifications

  • High school diploma required
  • college degree in related field preferred
  • successful Wyndham Destinations marketing experience required
  • excellent communication skills both written and verbal
  • highly motivated with positive attitude and good work ethic
  • problem-solving ability
  • ability to effectively coach, counsel, and motivate direct reports
  • provide exceptional customer service
  • ability to negotiate effectively
  • working knowledge of marketing databases
  • ability to lead by example
  • timeshare/vacation ownership experience required

Job Duties

  • Interviewing, onboarding, and training new team members
  • conducting ongoing training sessions
  • partnering with department leaders to coach and support new hires
  • conducting weekly training for underperforming representatives
  • welcoming guests and providing resort and local activity overviews
  • supporting new technology rollouts and sales initiatives as a subject matter expert
  • booking guests to attend owner updates by phone and in person
  • maintaining excellent culture and environment
  • ensuring above-budget penetration rates of assigned guests
  • maintaining department production standards and teamwork
  • preparing additional reports as needed
  • timely dissemination of marketing information
  • coordinating with sales on new and changing marketing programs

Job Criteria

Experience

Mid Level (3-7 years)


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