Manager Level I - Conference Management

North Las Vegas, NV, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

wellness programs

Job Description

The Venetian Resort is an iconic luxury destination located in the heart of Las Vegas, renowned for its exquisite hospitality, world-class accommodations, and exceptional event experiences. As a premier resort and casino, it offers a wide range of amenities including fine dining, entertainment, and extensive meeting and conference facilities. The Venetian is committed to delivering unparalleled service standards and memorable guest experiences, making it a sought-after venue for corporate events, weddings, and large conventions. With a reputation for elegance and attention to detail, The Venetian Resort continues to set the benchmark in the hospitality industry and consistently earns accolades for its dedication to guest satisfaction and operational excellence.

The Level I Catering & Conference Manager plays a vital role within The Venetian Resort's hospitality team, responsible for coordinating all aspects of client functions and events. This position focuses on comprehensive event planning and management, ensuring that small to mid-size groups experience seamless and successful meetings or conferences. The manager works closely with clients from initial contact to event completion, meticulously managing event details and menus within budgetary constraints while maximizing revenue. The role demands a blend of strong organizational skills, financial acumen, creativity in event presentation, and exceptional customer service capabilities.

In this position, the Catering & Conference Manager is tasked with overseeing each stage of the event process—from execution to post-event activities—ensuring all details conform to internal policies and standards. Accuracy and timeliness in communication and reporting are critical, as is the ability to build lasting relationships with clients, vendors, and internal departments. Creativity is also key, involving the development and implementation of innovative themes, menus, and décor to elevate the event experience.

This managerial role requires a proactive approach in soliciting business opportunities to meet revenue targets and managing costs effectively to maintain profitability. The manager also serves as a floor presence during events, providing oversight to guarantee guest satisfaction and swiftly addressing any service issues. The commitment to professional growth and industry certifications reflects The Venetian's emphasis on continuous improvement and excellence in service delivery.

Employment at The Venetian Resort as a Level I Catering & Conference Manager offers the opportunity to be part of a dynamic team renowned for hospitality leadership. This full-time role demands a dedication to upholding the company’s standards of conduct, teamwork, and operational excellence. It is suited for a motivated hospitality professional who thrives in a fast-paced luxury environment and values creative problem-solving and outstanding client interaction. The position also requires flexibility to work varied shifts, including nights, weekends, and holidays, underlining the 24/7 nature of resort operations. While specific salary details are not provided, the role promises rewarding professional growth within a prestigious hospitality brand.

Job Requirements

21 years of age
Proof of authorization/eligibility to work in the United States
High school diploma or equivalent
Prefer 1-year minimum experience as a catering and conference manager working in a 500+ room resort/hotel
Working knowledge of both catering and convention services
Must have a working knowledge of EBMS (preferred), Social Tables (preferred), Microsoft Office
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to interact effectively with diverse guests and team members
Must be able to work varied shifts, including nights, weekends and holidays

Job Qualifications

High school diploma or equivalent
Prefer 1-year minimum experience as a catering and conference manager working in a 500+ room resort/hotel
Working knowledge of both catering and convention services
Must have a working knowledge of EBMS (preferred), Social Tables (preferred), Microsoft Office
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to interact effectively with diverse guests and team members
Must be able to work varied shifts, including nights, weekends and holidays

Job Duties

Oversee planning, execution, and post-event activities for assigned small to mid-size groups, including pre- and post-conference meetings
Ensure banquet event orders (BEOs) conform to standardized formats and maintain accuracy in production and distribution
Attend all property and department meetings
Ensure that BEO production and distribution targets are maintained or improved while ensuring accuracy of information
Communicate all event details clearly and in a timely manner to clients and Operations
Ensure accuracy of all MICE related reporting
Develop and implement profitable themes, innovative concepts, menus, décor, and services for events
Make sound, customer-focused financial decisions when addressing service failures and respond effectively to post-event feedback and resolve group issues
Maintain a strong presence on the floor to ensure exceptional guest experiences
Build lasting relationships with clients, vendors, and partners to drive loyalty and repeat business
Ensure clients are receiving post-group survey and proactively seek client feedback to enhance service quality and satisfaction