Manager, IT Delivery

Unum is a Fortune 500 company recognized globally as one of the leading providers of employee benefits. Our mission centers around enabling millions of people to access affordable benefits that safeguard their families, finances, and futures. As a company undergoing a significant digital transformation, we strive to disrupt traditional industry standards through innovative technology and forward-thinking strategies. We are committed to exceeding customer expectations by delivering differentiated experiences fueled by cutting-edge technological solutions. At Unum, we believe that technology is not just a support function but a core component that drives business excellence and customer satisfaction.

Our culture fosters entrepreneurial spirit and values those who challenge the status quo and embrace innovation. We pride ourselves on maintaining an agile, fast-paced, and delivery-focused work environment where passionate IT professionals thrive. As we continue to evolve, we are looking for talented individuals who share an unwavering focus on enhancing the customer experience and who are adaptable to the rapid changes typical in digital business. Joining Unum means becoming part of a team that is not only shaping the future of benefits technology but also positively impacting the lives of millions worldwide.

The role we are offering is for an experienced IT Delivery Manager responsible for leading a mid-size team of IT professionals across agile, infrastructure, or operations domains. This leadership position plays a critical role in ensuring the successful delivery of software, solutions, and services. The IT Delivery Manager is key to driving team effectiveness and performance, mentoring and developing talent, fostering professional growth, and implementing strategies aimed at elevating outcomes. The candidate will collaborate closely with product owners, IT leadership, and other stakeholders to maintain a steady pipeline of valuable, high-impact initiatives aligned with business goals.

This role requires a strong background in software development or technology, comprehensive understanding of software development life cycles and agile/lean leadership principles, and demonstrated ability to act as a change agent. The successful individual will possess excellent coaching and mentoring skills to develop team members’ capabilities and a proven track record of managing and improving team delivery and performance metrics. Responsibilities include managing backlogs for agile teams, prioritizing releases, removing impediments, encouraging innovative approaches, and fostering a self-organizing team culture committed to continuous improvement. Exceptional interpersonal skills and the ability to build strong relationships across various levels of the organization are integral to this role.

Compensation for this position ranges from $89,400 to $183,500 annually, commensurate with skills, experience, and geographic location. Unum also offers a competitive benefits package including healthcare coverage, comprehensive insurance plans, performance incentives, generous paid time off, and robust retirement plans with company matching. We are an equal opportunity employer dedicated to creating a diverse and inclusive workforce.