Manager in Training - White Plains, NY

Panera Cafe is a well-known bakery-cafe chain that has built a reputation for its commitment to quality, customer service, and a warm, welcoming atmosphere. Known for freshly baked bread and a variety of wholesome food options, Panera is a favorite destination for customers who seek not only great food but also a community-focused dining experience. The brand operates numerous locations nationwide and continually expands its footprint with around 100 new cafes opening each year. Panera emphasizes a positive work culture where associates are supported to learn, grow, and succeed, making it a great place for those aspiring to develop a career in the food service and hospitality industry.

The role of Team Lead Manager in Charge at Panera Cafe is crucial to the success of each bakery-cafe location. This position is designed for motivated, friendly individuals who are passionate about leading teams and delivering exceptional customer experiences. As a Team Lead, you will be entrusted with managing a variety of responsibilities during shifts, including developing your team, maintaining high standards of food quality and safety, and ensuring a smooth, enjoyable experience for both customers and staff. Reporting directly to the General Manager or Operating Partner, you will play an essential role in building and sustaining the cafe culture defined by warmth, belonging, growth, and trust.

This is a full-time management position offering competitive pay ranging from $17 to $21.75 per hour, with eligibility for quarterly performance-based increases. Panera supports its team members with comprehensive benefits, including paid vacation and holidays for full-time employees, medical, dental, vision, life insurance, and a 401(k) plan with matching contributions. Alongside these benefits, team leads receive free meals during shifts and the opportunity for career advancement within the company. Panera’s supportive environment encourages team leads to bring bold ideas, lead by example, and foster a spirit of collaboration and respect.

As a Team Lead, you will embody Panera's guiding values by making people smile with warm, attentive service, taking initiative to solve problems, and working together with your team to achieve shared goals. You'll be instrumental in coaching and motivating your associates to exceed expectations in sales, service speed, order accuracy, and operational health. Your leadership will ensure that all food safety standards are met and that the team stays energized and engaged. Panera believes in recognizing achievements and cultivating a fun, inclusive workplace, where every team member is valued and celebrated.

To thrive in this role, you must have completed at least 90 days of experience working at a Panera bakery-cafe and be certified in all positions on either the service or production track. This includes roles such as Coffee, Barista, Bakery Backer, Dining Room, Cashier (service track), and Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator (production track). You should be at least 18 years old, possess AOP approval, and have completed the Certified Manager Program including ServSafe certification or be able to obtain it. This role suits someone who is eager to grow, committed to food and health safety, and capable of motivating and training a team in a fast-paced environment.

Panera Cafe offers a clear growth path through its career path program, helping hourly associates and team leads advance into retail management. Every day, Panera emphasizes skill-building and training opportunities, providing team members with the tools to achieve their professional goals. The company’s nationwide presence means that successful team leads have opportunities across various locations to build a robust career. At Panera, every day is full of fresh opportunities to learn, succeed, and contribute to a thriving community-centered brand. Get ready to rise and join a team where your leadership makes a real difference.