Manager in Training - Triangle Plaza

Panera Bread is a well-known bakery-cafe chain recognized for its quality food, inviting atmosphere, and commitment to excellent customer service. With a national presence and a reputation for providing fresh, wholesome menu items, Panera offers a dynamic work environment where employees are encouraged to learn, grow, and advance their careers. The company values warmth, belonging, growth, and trust and strives to maintain a culture where team members can be themselves, laugh, and feel supported every day.

The Team Lead Manager In Charge (MIC) at Panera plays a critical role in the day-to-day operations and overall success of each bakery-cafe location. This leadership position combines management responsibilities with a hands-on approach to ensure both customers and team members have an outstanding experience. As a key member of the management team, the Team Lead MIC reports directly to the General Manager or Operating Partner and is responsible for driving performance through coaching, motivating, and developing associates. The role includes cultivating a positive, inclusive team culture consistent with Panera's guiding values of warmth, boldness, ownership, teamwork, inspiration, and respect.

Panera offers competitive pay with eligibility for quarterly performance-based increases, free meals during shifts, paid vacation and holidays for full-time employees, and comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) matching plan. The company emphasizes career growth opportunities with structured training and skill development, and many managers advance from hourly positions through a focused career path program.

In this role, the Team Lead MIC is responsible for ensuring extraordinary guest experiences by maintaining high standards in food quality, service, staff engagement, and safety protocols. They are tasked with building long-term customer relationships, achieving sales and operational goals, and maintaining a healthy, efficient work environment. The Team Lead also leads by example in food safety standards and provides ongoing training and constructive feedback to build a motivated and energized team. This role requires someone who can thrive in a fast-paced environment, demonstrate leadership across various service and production positions, and is committed to upholding Panera’s standards and values while driving success and growth for the bakery-cafe.