Manager in Training - New Restaurant Opening!

Mo' Bettahs is a well-established restaurant chain that deeply values its Hawaiian cultural roots and the principles that drive its team members. The company embraces six core values: Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These values shape not only the way the company serves its customers but also the character and conduct expected from every team member. Mo' Bettahs is highly committed to fostering an environment where hunger, kindness, energy, humility, and selflessness create an ideal workforce dedicated to quality and exceptional customer experience.

As a rapidly growing brand in the restaurant industry, Mo' Bettahs stresses the importance of responsibility in its operations, attention to detail in food preparation and service, and a deep connection to Hawaiian culture and hospitality. The company offers a dynamic and stimulating workplace where employees are encouraged to embrace the aloha spirit, serve their community, and contribute to the success of the brand with pride and professionalism.

The Restaurant Manager role at Mo' Bettahs is an exciting and influential position that involves leading and overseeing daily restaurant operations to ensure the highest levels of service and performance. This role demands hands-on leadership where the manager is competent across all front-of-house (FOH) and back-of-house (BOH) positions, actively participating in daily tasks while guiding the team towards achieving goals. The position requires responsibility for maintaining the cleanliness and overall safety of the restaurant, managing customer service issues, and driving same-store sales growth. An essential part of the role is monitoring line speed through transaction times and ensuring quality food preparation consistent with Mo' Bettahs standards.

In addition, the Restaurant Manager acts as the primary contact person for all customer service-related issues, taking charge of customer reviews and feedback to continually improve service quality. The position involves coordinating with the General Manager, Off-Premise Coordinator, and Certified Trainer in weekly meetings to address operational concerns, staffing schedules, and performance metrics. The manager also supports administrative tasks such as completing weekly reports, handling online ordering systems, managing inventory, and staffing payroll.

Cultural knowledge is paramount, and the Restaurant Manager must embody and promote the Mo' Bettahs culture and values internally and externally. They are responsible for ensuring compliance with health, safety, sanitation, and security standards while maintaining a neat and professional appearance. The role involves enforcing adherence to company policies and procedures outlined in the employee handbook and contributing flexibly to other duties as assigned. This is an in-person position, offering a salary range of $50,000 to $60,000 annually, with comprehensive benefits that underscore the company's dedication to employee well-being and professional development.