Manager in Training MS

Jackson, MS, USA|

Job Overview

Compensation

Hourly

Range $18.00 - $33.17

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

Taco Bell is a leading fast-food restaurant chain renowned for its innovative Mexican-inspired menu, quick service, and vibrant dining experience. As part of a global network with thousands of locations, Taco Bell delivers delicious and affordable meals to millions of customers daily. With a strong commitment to quality, speed of service, and customer satisfaction, Taco Bell continues to grow and evolve by focusing on employee development and operational excellence. The company prides itself on creating a positive work environment, fostering opportunities for career advancement, and maintaining high standards in cleanliness and food safety. Being a cornerstone in the fast-food industry, Taco Bell continually invests in training and supporting its teams to ensure customer experiences are exceptional at every visit. This role is a full-time, salaried position that offers a dynamic opportunity for leadership within a vibrant and fast-paced restaurant environment.

The Restaurant General Manager (RGM) at Taco Bell serves as the key leader responsible for the day-to-day operations of an individual Taco Bell location. This position requires a hands-on leader who can directly influence the restaurant's success by maintaining high standards in guest service, food quality, operational efficiency, and team performance. The RGM ensures that the restaurant runs smoothly and profitably by managing costs, staffing, training, and customer satisfaction initiatives. This role demands strong organizational skills and the ability to lead by example, as the RGM will actively engage in operational tasks such as preparing food, managing cash, and training staff. In addition to supervision, the RGM is accountable for implementing company policies and procedures to comply with legal and regulatory standards, ensuring that the restaurant environment is safe and welcoming for both employees and patrons.

The RGM monitors and drives key performance metrics like sales growth, food cost control, labor management, and guest service standards through continuous staff coaching and development. They prepare performance appraisals and are responsible for hiring and retaining a capable team of crew members and managers. This leadership role also includes maintaining compliance with food safety regulations and facility maintenance, guaranteeing a clean and organized environment. Successful RGMs demonstrate excellent communication skills, financial acumen, and the ability to motivate teams to meet and exceed company goals. This role offers a rewarding career path for individuals passionate about restaurant management and customer service within a globally recognized brand.

Job Requirements

Must be at least 18 years old or older
Legal right to work in the United States
Have open availability and the ability to work flexible hours and all shifts as needed
Comes to work with good hygiene
Has reliable transportation and able to arrive to work on time

Job Qualifications

High school diploma or GED
Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
Strong preference for internal promote who has completed all required learning zone training and certifications
Excellent oral and written communication skills
Basic math and reading skills
Ability to learn quickly with a can-do attitude
Demonstrated ability to maintain financial controls and coach and train employees
A positive, friendly, and courteous attitude

Job Duties

Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
Performs the hiring process for new crew members, shift leaders, and assistant general managers
Coaches and counsels all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
Ensures compliance with all local, state, and federal laws pertaining to employment
Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs
Ensures excellent levels of guest service on all shifts and properly handles guest complaints to facilitate repeat business
Provides relevant and timely feedback to their area coach on operating results
Effectively manages turnover by practicing effective selection and training and fostering a positive work environment
Prepares food as needed for guests and training purposes as well as handling the cash register and money when required