Manager in Training

Mo' Bettahs is a renowned restaurant brand deeply rooted in Hawaiian culture, emphasizing values that guide its operations and team culture. The company cherishes core values such as Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These principles highlight traits of an ideal team player, including hunger for success, kindness, vibrant energy, humility, and selflessness. The restaurant believes in taking accountability for actions, celebrating the unique Hawaiian culture, delivering personalized and friendly service, striving for excellence in all areas, and maintaining meticulous attention to detail. Mo' Bettahs fosters an environment where these values are not only upheld but ingrained into the everyday experience of both staff and customers. This strong cultural foundation creates a welcoming, dynamic, and thriving workplace committed to quality and community.

The available role is an exciting leadership position within Mo' Bettahs, tasked with spearheading the daily execution of brand standards and operations. The individual in this role is expected to be proficient across all front-of-house (FOH) and back-of-house (BOH) responsibilities, ensuring that both operational and customer service quality metrics are met or exceeded consistently. A key aspect of the role is maintaining restaurant cleanliness and hygiene, which spans FOH and BOH areas, thereby ensuring that the establishment always presents a neat and inviting atmosphere for guests and employees alike.

Further responsibilities include driving same store sales growth, optimizing line speed using transaction times, and acting as the primary point of contact for all customer service issues. This role is critical for managing customer reviews and ensuring that the food served meets Mo' Bettahs' exacting quality standards and proper procedures. Collaboration is integral to this position, with weekly meetings involving the General Manager, Off-Premise Coordinator, and Certified Trainer to coordinate scheduling, reporting, staffing, and various operational frameworks such as online ordering and inventory management.

The successful candidate will embody the Mo' Bettahs culture, strictly adhere to health and safety standards, and maintain a professional, neat personal appearance. Ensuring team compliance with company policies and procedures as outlined in the employee handbook is also essential. This role offers the opportunity to work in a fast-paced, culturally rich environment that champions growth, leadership, and excellence. This leadership role requires someone who is not only operationally capable but also deeply aligned with the values of aloha spirit, responsibility, and cultural appreciation. Candidates should be prepared to engage fully with the Mo' Bettahs team and contribute positively to its community-oriented mission.