Job Overview

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Employment Type

Part-time
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Compensation

Salary
Range $32,500.00 - $52,700.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401k Match
uncapped commission
Referral Bonus

Job Description

Hilton Grand Vacations is a renowned vacation ownership company dedicated to offering memorable vacation experiences to its guests around the world. As a leader in the hospitality industry, Hilton Grand Vacations focuses on bringing vacation dreams to life through exceptional services and innovative vacation packages. The Retail Marketing team is a vital part of this mission, marketing and selling affordable family-friendly mini vacation packages through retail locations in well-known outlets like Bass Pro Shops and Cabela's across the country. This company prides itself on its commitment to diversity and inclusion, providing equal opportunities for all employees and reasonable accommodations to ensure everyone can participate fully in the job application process and work environment.

Joining Hilton Grand Vacations means becoming part of a passionate team that values happiness, exceptional customer care, teamwork, and career growth. The employment opportunity for the Manager in Training (M.I.T.) position is designed to prepare motivated individuals for future leadership roles within the company’s Retail Marketing division. This role is ideal for outgoing, energetic individuals with a desire to engage with customers, share the joy of vacation, and develop leadership and operational skills in a supportive environment. Industry experience is not required as comprehensive training is provided, making it an excellent opportunity for those eager to grow and succeed.

As a Manager in Training, your primary responsibility will be to assist in the day-to-day operations and success of the retail marketing team at kiosks located within Bass Pro Shops and Cabela's locations. You will serve as a key part of the team, supporting and coaching associates, maintaining strong relationships with retail partners, and ensuring the team delivers exceptional service to customers. You will be expected to help set the tone by embracing Hilton Grand Vacations’ core values, providing operational support, and acting as a manager-on-duty when needed. Flexibility and adaptability are important, as you may need to provide coverage at multiple store locations and work with various teams within the organization.

This position offers the opportunity to learn how to manage teams effectively, from supervising 6-12 associates to assisting with talent acquisition and maintaining high behavioral standards. You will develop a keen understanding of various marketing functions from both production and operational perspectives and engage with different departments such as Legal, Compliance, IT, and HR to ensure seamless business operations. Developing strong leadership skills and building impactful relationships with leadership are essential components of this role, providing a solid foundation for future career advancement within Hilton Grand Vacations.

Working as an M.I.T. comes with numerous benefits, including full benefits while working only 30 hours per week (health, vision, dental, paid time off, and 401k match), uncapped commission, unlimited growth potential, and referral bonuses. The company fosters an environment where energy, drive, and a positive attitude are valued above prior experience. The role is perfect for self-starters who are eager to learn, innovative thinkers, and excellent communicators passionate about creating memorable vacation experiences for customers. Relocation may be required for this position, reflecting the company's strong commitment to strategic placement and market needs.

Overall, this role is designed to equip you with the skills, knowledge, and experience needed to become a successful leader within the retail marketing landscape of Hilton Grand Vacations. By joining this dynamic team, you not only contribute to delivering happiness to vacationers but also open the door to a rewarding career path full of potential and growth within a globally recognized hospitality organization.

Job Requirements

  • No experience necessary
  • must be willing to relocate
  • must be a self-starter with a strong work ethic and eager to learn
  • seeking candidates who are innovative, solution-focused, and that possess a keen attention to detail
  • great networking and communication skills are a must

Job Qualifications

  • No experience necessary
  • previous sales, marketing or customer service experience is preferred

Job Duties

  • Provide remarkable and memorable customer care while fulfilling the vacation needs of every customer
  • role model ideal behaviors to ensure the team maintains the same high standard
  • maintain a positive relationship with the retail partner management team and their associates
  • be a good steward of the retail partner's brand and coach the team to maintain the same high standard
  • assist with operational execution including the work, performance and behavior of Sales Representatives and Guest Service Representatives
  • support Area Director with talent acquisition responsibilities as needed including reviewing resumes, observing interviews, and providing feedback about the applicant
  • coach associates on all steps of the sales journey, provide feedback, and keep Area Director informed on observations
  • develop a keen understanding of the various Marketing functions both in a production environment and from a support/operational perspective
  • produce and distribute efficient reports to track key sales and marketing metrics
  • engage with various business departments to ensure operational efficiency for areas such as Legal/Compliance, IT, and HR/Compensation

Job Criteria

Experience

No experience required


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