Manager In Training

Mo' Bettahs is a vibrant restaurant deeply rooted in Hawaiian culture and values. This establishment is recognized for its dedication to providing not only excellent food but also a fostering of community spirit through its core values: Kuleana (Responsibility), Ho'okipa (Hospitality and Aloha), Ho'okuku (Competitiveness), Mo'omeheu (Culture), Miki'oi (Fine Craftsmanship), and Pono (Righteousness). These guiding principles form the foundation of Mo' Bettahs' workplace culture and customer experience, emphasizing hunger, kindness, energy, humility, and selflessness. Staff members are encouraged to embody these ideals, which translate into taking responsibility for their actions, celebrating Hawaiian heritage, delivering personable service, striving for the highest standards, and maintaining meticulous attention to detail.

Mo' Bettahs seeks a leadership role that is central to this mission: a team leader who will be instrumental in the daily execution of the brand's promise and service excellence. The role requires a dynamic individual competent in all front-of-house and back-of-house positions, which means a well-rounded understanding of restaurant operations from customer interaction to food preparation and kitchen management is essential. The ideal candidate will not only ensure the cleanliness of the restaurant but also drive same-store sales growth and manage the speed and efficiency of transactions, enhancing the overall customer experience.

As a primary point of contact for customer service, this leadership role demands exceptional communication skills and a proactive approach to handling customer reviews and concerns. The team leader will oversee the implementation of quality food standards aligned with Mo' Bettahs' procedures and expectations. Collaboration is key, as the role involves attending weekly meetings with the General Manager, Off-Premise Coordinator, and Certified Trainer to ensure smooth operations and alignment with business goals. Additional responsibilities include reviewing weekly employee schedules, assisting in the preparation of weekly reports, managing staffing levels, inventory, and monitoring online ordering systems.

This role also demands a deep commitment to the Mo' Bettahs culture, ensuring health, safety, sanitation, and security standards are rigorously followed. The team leader must maintain a neat and professional appearance and ensure all employees adhere to company policies as laid out in the employee handbook. Other duties may be assigned as needed, requiring flexibility and a willingness to contribute wherever necessary.

Working at Mo' Bettahs means embracing the Aloha spirit not only in customer interactions but also within the team and with vendors, promoting a positive and inclusive work environment. The position requires a person who is detail-oriented, able to multitask efficiently, and motivated to grow and lead with a collaborative mindset. They should be willing to engage in ongoing training and certification to maintain high standards.

Overall, this is a full-time role that offers the opportunity to grow within a respected and culturally rich restaurant environment that values responsibility, hospitality, competitiveness, culture, craftsmanship, and righteousness. Mo' Bettahs is committed to equal employment opportunities and fostering a workplace free from harassment. The role not only demands capability and leadership but also a heartfelt connection to the core values that make Mo' Bettahs a unique and cherished Hawaiian institution.