Jimmy John's logo

Manager In Training

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $15.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Career development opportunities
performance bonuses

Job Description

Jimmy John's is a popular fast-food restaurant chain renowned for its commitment to delivering fresh, high-quality sandwiches crafted with all-natural meats and fresh vegetables sliced in-house daily. Founded in 1983, Jimmy John's has cultivated a strong reputation for its fresh-baked bread made on-site, fresh-sliced meats, and unique house-made tuna salad that combine to create a flavorful customer experience. The chain emphasizes speed and quality, aiming to provide world-class customer service alongside fast and accurate sandwich preparation. With its growth and continuing success, Jimmy John's not only offers outstanding food but also significant opportunities for individuals interested in advancing their careers in restaurant management and food service operations.

The Manager in Training (MIT) position at Jimmy John's represents the initial step within the Management Development Program designed to nurture and develop future restaurant leaders. This short-term role, not to exceed 90 days, is structured to provide both practical assignments and comprehensive training to prepare participants for promotion to an Assistant Manager position. The focus of the MIT role is to immerse the trainee in all aspects of restaurant operations, ensuring they acquire the necessary skills to maintain customer service excellence, oversee quality control, and ensure profitability when the General Manager is absent.

The MIT will gain hands-on experience in managing the fast-paced environment of a Jimmy John's store, learning to execute essential functions such as food preparation, order assembly, staff supervision, inventory management, and operational upkeep. This role demands a commitment to maintaining high standards of cleanliness and organization and requires strong communication skills and the ability to lead and motivate a team effectively. The Manager in Training must be capable of handling stressful situations while prioritizing store efficiency and customer satisfaction.

Upon successful completion of the Manager in Training program and promotion to Assistant Manager, employees can expect a pay raise and additional responsibilities as they take on a more significant leadership role within the restaurant. This progression offers a clear pathway for career growth in the food service industry, supported by ongoing training and a positive work environment.

Jimmy John's values individuals who are ready to step up, contribute to team success, and embody the company’s mission to serve fresh, fast, and flavorful food with care and professionalism. The company fosters a culture of continuous improvement and encourages employees to provide feedback and ideas to enhance store operations and employee development. For those who thrive in a dynamic and customer-focused setting, the MIT program offers an excellent opportunity to build valuable skills and advance in the hospitality industry.

Job Requirements

  • Ability to work a 40 hour week
  • At least 18 years of age
  • Must be able to communicate, read and write the English language fluently and clearly
  • Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the unit the entire workday
  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
  • Ability to handle fast-paced and high stress situations in the store
  • Organize and establish priorities in the store with minimal supervision
  • Willing to offer opinions and recommendations towards the store and employees

Job Qualifications

  • Prior experience in the quick service restaurant industry
  • ServSafe Certificate

Job Duties

  • Perform all duties of inshoppers and drivers
  • Manages a staff of approximately 3 to 50 employees
  • Assigns, oversees and evaluates work
  • Recommends promotion, transfer, or termination of employees based on performance
  • Provides on the job training for new employees
  • Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit
  • Assists in the supervision of the preparation, sales and service of food
  • Forecasts food items
  • Estimates what amount of each food item will be consumed per shift
  • Supervises food preparation and service operations while on duty
  • Assists inshoppers during rush periods
  • Assists inshoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness
  • Ensure that every customer receives world class customer services
  • Route deliveries and serve drivers to maximize delivery business and speed
  • Completes daily food preparation and closing procedures
  • Executes systems and procedures with 100% integrity and completeness
  • Completes daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Receives and stores product
  • Audits previous shift's systems and procedures for 100% integrity and completeness
  • Completes preventive maintenance and upkeep on store's equipment and supplies
  • Performs other related duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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