Manager II

HMSHost is a leading global hospitality company, known for providing exceptional food and beverage services primarily within travel venues such as airports, highways, and other transportation hubs. With decades of experience in managing a diverse portfolio of restaurants and retail stores, HMSHost delivers memorable guest experiences every day through dedication to quality, service, and operational excellence. The company prides itself on fostering a culture of engagement, appreciation, inclusion, and continuous growth for its employees, ensuring that associates feel valued and supported in their professional journeys.

As a global hospitality brand, HMSHost offers extensive resources and training opportunities to help employees advance their careers within the company. HMSHost’s management teams act as coach-leaders who inspire their teams to succeed by creating a motivating and enjoyable workplace where team members can thrive while delivering outstanding service to travelers and guests. Managers at HMSHost are entrusted with the responsibility to uphold high standards for cleanliness, service, safety, and operational compliance across multiple dining concepts including Quick Service Restaurants (QSR) and Casual Dining environments.

The Manager II (MGRII) position at HMSHost is a frontline leadership role designed to support branch management in executing complex restaurant operations smoothly and efficiently. This is a non-exempt role typically reporting to a General Manager, Director of Operations, or a multi-unit manager. The Manager II ensures each restaurant location is clean, well-stocked, properly staffed, and adhering rigorously to company policies and regulatory standards related to food safety, beverage control, and workforce management. This role demands a hands-on leader who can oversee daily operational tasks including cash handling, ordering and inventory, compliance with health and safety protocols, associate scheduling, and customer engagement.

Working at HMSHost provides a competitive hourly wage ranging approximately from $20.22 to $24.72 per hour, with opportunities for overtime and shift differentials depending on work hours. This role requires a flexible and varied work schedule including early mornings, busy peak periods, and closing shifts to ensure leadership presence throughout each operating day. The Manager II plays a critical part in ensuring associates are supported through proper break times, effective communication, and a positive work environment. They also participate in hiring, training, performance evaluations, promotions, and disciplinary actions in partnership with General Managers.

HMSHost offers a wealth of employee benefits that further enhance the rewards of working within the company. These benefits include comprehensive health, dental, and vision insurance plans, generous paid time off options covering vacation, flex and sick days, holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company matching contributions. Additional perks include company-paid life insurance, tuition reimbursement, employee assistance programs, training and career development opportunities, and referral bonuses for recommending new hires. These benefits demonstrate HMSHost’s commitment to supporting employee well-being and career advancement.

In summary, joining HMSHost as a Manager II means becoming part of a reputable, service-focused hospitality company that values leadership, teamwork, and dedication. If you are passionate about managing people, delivering great guest experiences, maintaining operational excellence, and growing your career in a fast-paced environment, HMSHost’s Manager II role is an excellent opportunity to develop your skills and contribute to a dynamic team. HMSHost is an equal opportunity employer committed to diversity, inclusion, and providing a drug-free workplace.