Job Overview
Work Schedule
Flexible
Benefits
Comprehensive benefits package
Three medical options
vision coverage
dental coverage
flexible spending accounts
health savings accounts
Pre-tax and Roth 401k with company match
Company-paid Life Insurance
Company-paid disability
Wellness reimbursements
Union merchandise discount
League and partner discounts
Complimentary or discounted tickets
24/7 fitness center access
Locker rooms
Sportsplex access
On-site cafe with grab-and-go options
Job Description
The Philadelphia Union is a professional soccer club that was awarded Major League Soccer's 16th franchise in 2008 and began playing in 2010. As a prominent sports establishment, the Union operates under Union Sports & Entertainment and hosts its home games and events at Subaru Park, a world-class, soccer-specific stadium with an 18,500-seat capacity located along the Delaware River near Philadelphia. The club has built a distinguished reputation by consistently competing at high levels within Major League Soccer, having reached the Lamar Hunt U.S. Open Cup Final three times, multiple playoff appearances, and securing the Supporters' Shield in both 2020 and 2025. The team’s achievements also include reaching the Eastern Conference Final in 2021, being crowned Eastern Conference Champions in 2022, and competing in the MLS Cup Final that same year. These accolades highlight the Union’s commitment to excellence on the field as well as their strong presence in national and international competitions, including participation in the Scotiabank CONCACAF Champions League.
Off the field, the Philadelphia Union thrives on a culture characterized by youthfulness, fearlessness, and a challenger-driven mindset. This culture fosters an environment where innovative thinking, boundary-pushing, and relentless pursuit of excellence are the norms. The organization strongly emphasizes accountability, collaboration, and innovation as key drivers of success. Moreover, the Union's identity is deeply intertwined with the city of Philadelphia, reflected through the club’s crest, colors, and symbolism inspired by the city’s revolutionary heritage—the birthplace of American independence. Joining the Philadelphia Union means becoming part of a legacy that values historical roots and modern excellence.
The role of Manager, Housekeeping & Facility Operations is essential to ensuring a clean, safe, and welcoming environment at Subaru Park and related Union facilities. This position is responsible for leading all custodial, housekeeping, and sanitation operations across the venue during a range of events including MLS matches, concerts, private functions, and daily operations. As a member of the Facilities & Operations team, the manager oversees both event and non-event cleaning activities, staffing administration, vendor management, and supports overall venue readiness and operational effectiveness.
This role not only ensures high standards of cleanliness and safety compliance but also contributes to optimizing operational processes and facility standards. The position offers opportunities for professional growth in the areas of venue operations, facilities management, and event coordination, making it ideal for candidates interested in advancing their careers in the sports and entertainment industries. Additionally, the role requires collaboration across various departments to maintain the functionality and presentation of the venue and supports sustainability initiatives such as waste diversion and environmentally responsible cleaning practices.
In summary, the Philadelphia Union provides a dynamic and high-energy work environment where operational excellence, team development, and community connection are prioritized. Professionals in this role will find opportunities to develop leadership skills, work in a fast-paced event-driven environment, and contribute to an organization that is deeply rooted in its community and committed to continuous improvement.
Off the field, the Philadelphia Union thrives on a culture characterized by youthfulness, fearlessness, and a challenger-driven mindset. This culture fosters an environment where innovative thinking, boundary-pushing, and relentless pursuit of excellence are the norms. The organization strongly emphasizes accountability, collaboration, and innovation as key drivers of success. Moreover, the Union's identity is deeply intertwined with the city of Philadelphia, reflected through the club’s crest, colors, and symbolism inspired by the city’s revolutionary heritage—the birthplace of American independence. Joining the Philadelphia Union means becoming part of a legacy that values historical roots and modern excellence.
The role of Manager, Housekeeping & Facility Operations is essential to ensuring a clean, safe, and welcoming environment at Subaru Park and related Union facilities. This position is responsible for leading all custodial, housekeeping, and sanitation operations across the venue during a range of events including MLS matches, concerts, private functions, and daily operations. As a member of the Facilities & Operations team, the manager oversees both event and non-event cleaning activities, staffing administration, vendor management, and supports overall venue readiness and operational effectiveness.
This role not only ensures high standards of cleanliness and safety compliance but also contributes to optimizing operational processes and facility standards. The position offers opportunities for professional growth in the areas of venue operations, facilities management, and event coordination, making it ideal for candidates interested in advancing their careers in the sports and entertainment industries. Additionally, the role requires collaboration across various departments to maintain the functionality and presentation of the venue and supports sustainability initiatives such as waste diversion and environmentally responsible cleaning practices.
In summary, the Philadelphia Union provides a dynamic and high-energy work environment where operational excellence, team development, and community connection are prioritized. Professionals in this role will find opportunities to develop leadership skills, work in a fast-paced event-driven environment, and contribute to an organization that is deeply rooted in its community and committed to continuous improvement.
Job Requirements
- Must be able to stand, bend, stoop, reach, and walk for extended periods
- Ability to lift, carry, and move objects (frequently up to 50 lbs) and perform repetitive tasks
- Must be able to work outdoors in varying weather conditions and in noisy, crowded environments
- Flexible schedule required to successfully complete job requirements, including nights, weekends and holidays
- Occasional travel may be necessary
Job Qualifications
- 3-5 years of housekeeping, custodial, facilities, or venue operations management experience, preferably in a stadium, arena, convention center, or large public venue
- Proven experience leading large teams in a fast-paced, event-driven environment
- Strong leadership, communication, organizational, and problem-solving skills
- Ability to prioritize tasks, manage multiple projects, and adapt quickly in a dynamic operations environment
- Working knowledge of cleaning procedures, chemicals, equipment, operational safety standards, and facility best practices
- Ability to work nights, weekends, holidays, and variable event schedules as required
- Experience in professional sports, live entertainment, or large-scale public assembly venues
- Bilingual (English/Spanish)
- Experience working in unionized and/or outsourced labor environments
- Exposure to facilities operations, event operations, or building systems management
- Interest in long-term growth within venue operations and facilities leadership
Job Duties
- Manage all daily, overnight, and event-based housekeeping operations, including pre-event, event-time, and post-event cleaning for Subaru Park and related facilities
- Lead, train, schedule, and supervise full-time, part-time, and event-day housekeeping staff to ensure high performance and accountability
- Coordinate custodial coverage and operational readiness for MLS matches, concerts, community events, private functions, and non-soccer events
- Partner closely with Facilities and Operations teams to support overall venue presentation, maintenance response, event setup, and operational execution
- Conduct routine facility inspections to identify housekeeping, maintenance, safety, and operational improvement needs
- Oversee third-party custodial vendors, temporary labor, and outsourced staffing partners to ensure service standards and contractual expectations are consistently met
- Ensure compliance with cleanliness standards, OSHA requirements, ADA accessibility guidelines, public health standards, and internal safety protocols
- Monitor and manage housekeeping budgets, labor costs, supply inventory, and equipment usage to support operational efficiency
- Assist with developing and improving housekeeping procedures, operational workflows, and preventative cleaning programs
- Support stadium turnover operations and collaborate cross-functionally during high-volume events and rapid event conversions
- Promote and support sustainability initiatives, including recycling, waste-diversion, and environmentally responsible cleaning practices
- Maintain knowledge of industry best practices, equipment, and operational trends to continuously improve housekeeping and facility operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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