Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $62,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hilton is a globally recognized leader in the hospitality industry known for its commitment to delivering exceptional guest experiences and fostering a rewarding workplace culture. With a rich heritage that includes welcoming over 3 billion guests worldwide, Hilton continues to set the gold standard in hospitality through its extensive portfolio of world-class brands. The company is renowned not only for its dedication to high-quality service but also for its award-winning workplace environment, which has earned recognition on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton's culture revolves around core values such as hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in delivering outstanding results. These values help nurture a supportive and inspiring environment for all team members, encouraging personal and professional growth in a dynamic, fast-paced setting.
The role of Housekeeping Manager at Hilton is vital in upholding the brand's standard of excellence by managing the daily operations of the housekeeping department. This position goes beyond routine oversight, as it involves inspiring the team, ensuring meticulous cleanliness and guest room readiness, and creating memorable experiences for all guests. The Housekeeping Manager is responsible for managing service quality in all public spaces, restrooms, offices, and meeting areas, paying close attention to detail. They coordinate teams to ensure rooms are promptly and efficiently prepared for incoming guests, adhering to strict cleanliness and product quality standards. Financial and operational management forms a crucial part of this role, requiring the oversight of budgeting, forecasting, and enforcing policies to maximize efficiency and profitability. Regular inspections help maintain the highest standards of hygiene and guest satisfaction throughout the property.
Leadership is a key component of the Housekeeping Manager role, with responsibilities including supervising, coaching, and developing team members to foster a positive and productive work environment. This role demands a passion for hospitality, a strong sense of integrity, and an ability to exemplify leadership that inspires confidence and commitment. The Housekeeping Manager must also exercise ownership and accountability in every task, promoting discipline and urgency to impact guests' experiences positively. This position offers a unique opportunity for individuals who thrive in a collaborative team setting and are dedicated to excellence in hospitality. Joining Hilton means becoming part of a legacy that prioritizes both guest satisfaction and employee wellbeing, paving the way for a fulfilling and long-lasting career in the hospitality field.
The role of Housekeeping Manager at Hilton is vital in upholding the brand's standard of excellence by managing the daily operations of the housekeeping department. This position goes beyond routine oversight, as it involves inspiring the team, ensuring meticulous cleanliness and guest room readiness, and creating memorable experiences for all guests. The Housekeeping Manager is responsible for managing service quality in all public spaces, restrooms, offices, and meeting areas, paying close attention to detail. They coordinate teams to ensure rooms are promptly and efficiently prepared for incoming guests, adhering to strict cleanliness and product quality standards. Financial and operational management forms a crucial part of this role, requiring the oversight of budgeting, forecasting, and enforcing policies to maximize efficiency and profitability. Regular inspections help maintain the highest standards of hygiene and guest satisfaction throughout the property.
Leadership is a key component of the Housekeeping Manager role, with responsibilities including supervising, coaching, and developing team members to foster a positive and productive work environment. This role demands a passion for hospitality, a strong sense of integrity, and an ability to exemplify leadership that inspires confidence and commitment. The Housekeeping Manager must also exercise ownership and accountability in every task, promoting discipline and urgency to impact guests' experiences positively. This position offers a unique opportunity for individuals who thrive in a collaborative team setting and are dedicated to excellence in hospitality. Joining Hilton means becoming part of a legacy that prioritizes both guest satisfaction and employee wellbeing, paving the way for a fulfilling and long-lasting career in the hospitality field.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in housekeeping or hospitality management
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking skills
- Proficiency with housekeeping management software and systems
- Physical ability to perform housekeeping duties and inspections
- Commitment to upholding Hilton core values
Job Qualifications
- Proven experience in housekeeping management or similar role
- Strong leadership and team development skills
- Knowledge of housekeeping standards and best practices
- Ability to manage budgets and departmental processes effectively
- Excellent communication and interpersonal skills
- Attention to detail and high standards of cleanliness
- Ability to perform inspections and enforce quality standards
Job Duties
- Oversee daily housekeeping operations such as managing cleanliness service and product quality standards in guest rooms public spaces restrooms offices and meeting areas
- Ensure room readiness by coordinating housekeeping efforts to have rooms cleaned and available promptly and efficiently
- Manage departmental processes including systems usage cost controls budgeting forecasting and policy enforcement to drive efficiency and profitability
- Conduct inspections of rooms and public areas to maintain high-quality standards and compliance
- Inspire and develop the team by supervising supporting monitoring performance providing coaching and fostering a positive productive work environment
Job Criteria
Experience
No experience required
Job Location
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