Manager, Hospitality & Events (Registration)

MKTG Sports + Entertainment is a globally recognized agency specialized in leveraging the power of sports and entertainment for brand engagement. With over 20 years of experience, MKTG S+E has consistently ignited fan passion and innovated activation strategies in the sports and entertainment sectors. The agency focuses on creating memorable and impactful experiences by utilizing deep insights and a network of seasoned creative professionals. As a part of dentsu Sports International, MKTG S+E benefits from a broad international footprint, offering clients unique opportunities to connect with fans across the globe. The agency embodies a vibrant culture fueled by passion for sports, music, data, art, and culture, emphasizing collaboration, community, change, excellence, and courage. MKTG S+E fosters an inclusive environment where individuality is celebrated and all employees can thrive.

The role of Manager, Hospitality & Events (Registration) at MKTG Sports + Entertainment is a dynamic and integral position within the team. Based in Charlotte, NC, this full-time, permanent role is centered on managing event registration for premium global sports hospitality programs catering to Fortune 500 clients. The Manager is responsible for planning and executing a comprehensive registration system that ensures seamless attendee management, smooth event operations, and exceptional guest experiences. This role demands high attention to detail, organizational skills, and the ability to juggle multiple priorities in a fast-paced environment. Reporting to the Senior Director of Hospitality & Events, the Manager collaborates closely with internal teams and clients to define, build, and oversee registration components across multiple events, ensuring all aspects of registration from guest list management to on-site logistics are handled efficiently.

In addition to maintaining registration platforms and event websites, the Manager tracks registration progress, monitors data, and provides valuable insights to stakeholders. They serve as a central point of contact for registration inquiries from guests, clients, and vendors, ensuring effective communication and problem resolution. The role also involves producing client-ready materials such as registration reports, guest lists, itineraries, and event collateral. The Manager participates in client and internal meetings to communicate timelines, update project statuses, and plan next steps. A key facet of the job is to continuously identify process improvements, implement new tools, and enhance the overall attendee experience based on post-event evaluations. Support for broader event planning activities like premium gifting and operational tasks is also expected based on team needs and priorities.

This position offers an annual salary range between $54,000 and $72,500, commensurate with experience and other factors. MKTG Sports + Entertainment provides an extensive benefits package geared towards supporting total employee well-being, including medical, dental, and vision insurance, life and disability coverage, 401k options, flexible paid time off, holidays, and parental leave. The agency values diversity, equity, and inclusion, fostering a culture that promotes work-life balance and career growth opportunities. Individuals who thrive in collaborative environments and have a passion for delivering exceptional hospitality experiences will find this role both challenging and rewarding.