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Manager, Hospitality & Events

Charlotte, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,000.00 - $74,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
Cell phone reimbursement
Paid parental leave
401(k)
Commuter assistance
Disability insurance
Paid Time Off
Vision Insurance
Parental leave
Life insurance

Job Description

MKTG Sports + Entertainment is a global agency that leverages the power of sports and entertainment to create impactful brand experiences. With over 20 years of expertise, MKTG S+E specializes in igniting fandom and innovating activation strategies that resonate with audiences worldwide. As part of the larger dentsu Sports International network, the agency combines deep insights and a network of seasoned creative professionals to craft meaningful connections between properties, fans, and brands. Known for its award-winning work and dynamic culture, MKTG Sports + Entertainment has fostered a community of passionate sports, music, data, art, and culture fans whose enthusiasm fuels... Show More

Job Requirements

  • Bachelor's degree
  • 5+ years of experience in corporate communications, program management, or a Chief of Staff-type role
  • Experience managing websites and guest registration platforms
  • Exceptional client service and interpersonal skills
  • Proven experience supporting high-level corporate events and hospitality programs
  • Excellent verbal and written communication skills
  • Strong organizational and project management skills
  • High emotional intelligence and discretion
  • Hands-on experience managing event logistics
  • Ability to manage multiple projects simultaneously
  • Experience building and delivering presentations
  • Willingness and ability to travel frequently

Job Qualifications

  • Bachelor's degree
  • 5+ years of experience in corporate communications, program management, or a Chief of Staff-type role
  • Experience managing websites and guest registration platforms
  • Exceptional client service and interpersonal skills with experience supporting senior leaders and executives
  • Proven experience supporting high-level corporate events and hospitality programs
  • Excellent verbal and written communication skills including the ability to influence without direct authority
  • Strong organizational and project management skills with ability to manage complex, cross-functional initiatives
  • High emotional intelligence and discretion in handling confidential or sensitive information
  • Hands-on experience managing event logistics such as guest trackers, rooming lists, and transportation manifests
  • Ability to manage multiple projects and communication streams in a fast-paced environment
  • Experience building and delivering presentations
  • Willingness and ability to travel frequently including weekdays and weekends

Job Duties

  • Manage daily communications related to sponsorship programs, serving as the primary point of contact and face of the client company
  • Act as a strategic right hand to the client by optimizing their time, driving high-priority initiatives, and bridging communication between leadership and client needs
  • Draft key documents, prepare briefing materials, and serve as a spokesperson for the client when appropriate
  • Represent both client and company in guest-facing problem-solving to deliver first-class hospitality experiences
  • Operate as a Chief of Staff level by making strategic decisions, leading cross-functional projects, and managing client needs beyond day-to-day administrative tasks
  • Prepare and manage event registration timelines and platforms, ensuring accuracy and on-time execution
  • Manage event websites and on-site guest materials
  • advise clients on registration statuses
  • Create client-ready registration documentation, personalized itineraries, and detailed guest plans
  • Lead client conference calls and meetings
  • design and prepare presentations and written communications
  • Conduct on-site management of corporate hospitality events, focusing on in-person guest registration and experience flow
  • Evaluate event outcomes, identify areas for improvement, and provide forward-looking strategic recommendations to partners

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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