Manager, Franchise Operations - Northern Wisconsin - Full-time

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $80,000.00 - $90,000.00

Benefits

Health Insurance with HSA and FSA options

Dental Insurance

Vision Insurance

Life/AD&D Insurance

short- and long-term disability coverage

401(k) with generous company match

Vacation time - accrue 1.25 hours of paid vacation per week

Paid holidays - 11 core scheduled paid holidays with potential additional paid days off

Paid sick leave accrued as state and local laws require

Additional paid time off for volunteer day, bereavement time, and jury duty

Job Description

Wyndham Hotels & Resorts is the world’s largest hotel franchising company with approximately 9,200 hotels across over 95 countries on six continents. Founded with the mission to make hotel travel possible for all, Wyndham has established itself as a leading presence in the hospitality industry by offering a wide range of accommodation options for everyday travelers. The company boasts a vast network of approximately 872,000 rooms spread across 24 well-known brands including Wyndham, La Quinta, Ramada, Days Inn, and Super 8, catering to diverse customer preferences worldwide. Headquartered in Parsippany, N.J., Wyndham Hotels & Resorts operates with a global footprint... Show More

Job Requirements

Position entails exposure to interior and exterior hotel property environments inclusive of multilevel properties, inclement weather
Seamless continuation of work while traveling on company business using mobile devices
90 percent travel with flexible work schedule
Work under pressure with extended hours/days when required to meet deadlines
Ability to independently prioritize and schedule multiple responsibilities
Ability to stand and be on feet approximately 50 percent of the day
Ability to sit and drive long distances for approximately 75 percent of the week
Ability to lift a minimum of 10 pounds
Excellent verbal and written communication skills to effectively present material to various audiences
Ability to bend, twist, squat, push/pull while inspecting properties

Job Qualifications

2 to 4 years of progressive experience in a hotel or related field, preferably property and corporate management experience
Four year college degree preferred
Multi-property experience
Industry certifications preferred
Proficient in Microsoft Suite (Office, Word, PowerPoint, Excel)

Job Duties

Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset
Develop trusted relationships with external customers to educate, motivate and influence adoption of tools and resources to elevate performance
Execute Wyndham Hotels and Resorts initiatives, projects and related tasks
Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners
Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction
Drive NRG through retention and development opportunities
Collaborate with internal stakeholders
Provide accountability to the organization through documentation, follow up and system reporting
Achieve annual service, performance and KPI goals to impact WHR profitability
Take ownership of personal and professional development
Project a positive image and promote the value of Wyndham Hotels & Resorts
Respond to one-off requests from the business that are property specific within indicated SLA

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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