Manager, Food & Beverage

Great Wolf Lodge is a leading name in the hospitality and entertainment industry, renowned for its unique blend of indoor water parks and resort accommodations. With locations across North America, Great Wolf Lodge offers families and guests an immersive experience combining thrilling water attractions, engaging activities, and high-quality dining to create memorable visits year-round. As a vibrant resort and hospitality brand, Great Wolf Lodge places a strong emphasis on guest satisfaction, employee engagement, and delivering exceptional food and beverage services that align with their brand's mission and values.

The Food & Beverage Manager at Great Wolf Lodge is a dynamic leadership role that involves overseeing multiple food and beverage operations within the lodge environment, including restaurants, bars, quick-serve outlets, and banquet services. This full-time position offers an annual base salary range of $60,000 to $70,000, which factors in relevant experience, education, and other professional qualifications. The role requires an individual who can uphold brand standards across food safety, sanitation, cleanliness, staff scheduling, training, inventory management, and guest service quality. The Food & Beverage Manager actively contributes to achieving profitability initiatives and ensuring all food and beverage areas operate smoothly and efficiently.

The role is integral to maintaining and enhancing guest experiences by ensuring that every interaction, from food preparation to service, meets high standards of quality and presentation. Collaboration is key, as the manager works closely with fellow F&B leaders, culinary teams, and purchasing departments to maintain organization, control costs, and meet health code requirements. Leadership extends to the hiring, training, and coaching of staff, ensuring compliance with company policies and facilitating continuous development through Great Wolf University.

In addition to the operational focus, the Food & Beverage Manager is responsible for strategic initiatives, such as achieving monthly Key Performance Indicator (KPI) goals, analyzing business trends, and supporting profit maximization through effective portion control and waste reduction strategies. They play a pivotal role during peak demand times, stepping into frontline roles to support guest service, reinforcing teamwork, and fostering an environment that values diversity and inclusion.

The company culture encourages career growth through cross-training, scholarships, and talent development programs, emphasizing learning while earning. Benefits such as flexible scheduling, comprehensive medical coverage, wellness programs, and paid time off reflect Great Wolf Lodge's commitment to employee well-being. The position also offers perks like discounted vacations, employee referral incentives, and ongoing learning opportunities, making it an attractive career path for those seeking leadership in hospitality food and beverage management.

Overall, the Food & Beverage Manager serves as a cornerstone to Great Wolf Lodge's mission of delivering exceptional guest experiences, empowering employees, and driving measurable business success within a lively resort atmosphere. This role is perfect for ambitious professionals keen on contributing to a recognized brand and embracing the challenges and rewards of managing diverse food and beverage operations in a resort setting.