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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,300.00 - $65,300.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Our company is a distinguished establishment operating within the vibrant hospitality and gaming industry. We pride ourselves on delivering exceptional experiences to our guests, blending high standards of service with a dynamic and welcoming environment. Known for our commitment to quality and excellence, our organization fosters a culture where team members are empowered to contribute their best while ensuring guests enjoy memorable visits influenced by outstanding hospitality and entertainment services. As a leader in our field, we continuously strive for innovation and uphold a strong reputation for maintaining integrity, professionalism, and guest satisfaction throughout all areas of our operation.Show More
Job Requirements
- High school diploma or GED preferred
- three to five years of experience in restaurant or hospitality operations, or equivalent combination of education and experience
- minimum of three years supervisory experience in a high volume property preferred
- excellent teamwork skills
- strong interpersonal and guest service abilities
- proficient written and verbal communication skills
- professional demeanor and presence
- ability to interact effectively with guests and team members
- possession or ability to obtain proper alcohol licenses
- ability to adhere to company attendance guidelines and policies
- flexibility to work late nights, weekends, and holidays as needed
Job Qualifications
- A high school diploma or GED equivalent is preferred
- three to five years of experience in restaurant or hospitality operations, or the equivalent combination of education and experience required
- at least three years of supervisory experience in a high volume property preferred
- must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills
- must have a professional demeanor and presence with the ability to interact with guests and team members in the company
- must have or be able to obtain proper alcohol licenses
Job Duties
- Ensure consistent high-quality service to all our team members and guests
- set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests
- provide hands-on leadership to F&B department
- assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost
- supervise inventories and estimate food and beverage costs
- communicate regularly with purchasing department regarding supply inventory
- develop and manage the departmental budget, including capital expenditures
- monitor staffing levels to ensure budgetary compliance
- manage escalated guest service issues appropriately and discreetly
- have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
- communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino
- must be able to meet the attendance guidelines of the job and adhere to departmental and company policies
- ensure satisfaction to guests
- follow lawful directions from Director of Food & Beverage
- uphold the company’s non-disclosure and confidentiality policies and agreements
- interact well with others and be a positive influence on team member morale
- must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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